Tag Archives: Abhinav Anand

Summary of TADSummit EMEA Americas Week 3 (16-20th Nov)

This weblog summarises the presentations given during TADSummit EMEA Americas Week 3. Thank you to all the presenters and our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit possible. We’re seeing 100-120 views per day on the TADSummit Channel, with excellent discussions in the comments section of the weblogs. Even on the weekends we’re seeing 40 views per day. While we … Continue reading Summary of TADSummit EMEA Americas Week 3 (16-20th Nov)

Fighting Fraud and Delivering Frictionless Customer Experience in the Contact Centre, Abhinav Anand

Fighting Fraud and Delivering Frictionless Customer Experience in the Contact Centre, Abhinav Anand, Chief Product Officer at Smartnumbers. Abhinav provides an excellent quantified review of the role Smartnumbers plays in call center fraud and authentication. For inbound calls they are in the signalling path and use over 200 parameters in their machine learning model. Gathering data … Continue reading Fighting Fraud and Delivering Frictionless Customer Experience in the Contact Centre, Abhinav Anand

TADSummit EMEA Americas Agenda

TADSummit EMEA Americas agenda is focused on fair, frank, and independent advice / education for the rest of us in programmable communications / telecoms who are not wrapped up in the BABS (Bay Area BS) machine Thank you to all the presenters as well as our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit EMEA / … Continue reading TADSummit EMEA Americas Agenda