Tag Archives: Conversational Interfaces

TADSummit 2018: Customer Interactions Session

This session on programmable telecoms in customer interactions was always going to be tough as it was a mix of in-person and remote. I do this regularly across TADHack and TADSummit, usually it works well… Ideally I’d like everyone to be in-person. But given practical realities hybrid in-person / remote sessions are inevitable. Plus as a … Continue reading TADSummit 2018: Customer Interactions Session