These TADSummit 2022 reviews are a chance to give all the excellent content deserved attention and add my commentary on its importance. In this article I cover the presentations focused on Open Source, the bedrock of programmable communications. Here are the links to the review of the Keynotes, to my presentation What Happened Since we … Continue reading Open Source Review TADSummit 2022
Sponsors Welcome! TADSummit is the thought-leadership event in programmable communications for ten years. It runs on the 8th and 9th of November in Aveiro Portugal, here are the logistics for the event. And here are the session timings, it’s a packed agenda. Its OK to grab a coffee whenever you want, stand at the back, … Continue reading TADSummit 2022 Agenda, 8/9 Nov, Aveiro
Video and Slides Outline: CPaaS Analytics – Insights into the Long Tail Sandarenu Madan Arachchige, Software Architect, hSenid Mobile hSenid Mobile has been the silent provider of the technology – our CPaaS, where with our Telco partners in the forefront, created eco-systems that have innovated and brought localized services needed by the community from the … Continue reading CPaaS Analytics – Insights into the Long Tail, Sandarenu Madan Arachchige, hSenid Mobile
Video and Slides Outline: The award winning chatbot platform EVA from Sri Lanka for any business to increase the brand reputation and customer satisfaction. Ruwan Dissanayaka, Co-Founder/CEO at Extrogene Software Pvt Ltd.Thushara Rankothge, Co-Founder/CTO at Extrogene Software Pvt Ltd. EVA – Extrogene Virtual Assistant is an award winning chatbot platform for any business where it … Continue reading EVA from Sri Lanka, Ruwan Dissanayaka & Thushara Rankothge
Marlon Bowser, CEO, HTK (data-driven CX & loyalty) The background to the interview is described below the video embed. I found the interview refreshing and insightful, it provides some great quotes such as: “Context is more important than channel.” The contextual relevance of voice, SMS, email or web chat as channels will remain for years to … Continue reading Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty)
The Future of Conversational Messaging Isn’t Social, It’s Digital – Access, Control, and the Power of Permissions; Paul Sweeney, EVP Product at Webio. It’s great Paul is back to share his insights on conversational messaging. For all businesses looking at WhatsApp as a communications channel, Paul highlights the importance of joined-up thinking around the customer … Continue reading The Future of Conversational Messaging Isn’t Social, It’s Digital, Paul Sweeney
Programmable Telecoms inside a Telco, by Jesus Cruz Manjavacas, VAS Development Expert at PLAY. Below are the video and slides, followed by my summary of the presentation. If you have any questions for Jesus ask in the comments or contact him directly. Video and Slides Slideshare is having difficulties today, here’s a direct link to Jesus’s slides. … Continue reading Programmable Telecoms inside a Telco by Jesus Cruz Manjavacas
TADSummit Americas 2019 ran on the 15-16 Oct, in parallel with the IIT RTC Conference. This weblog provides a summary of the presentations and discussions from TADSummit Americas Day 1 afternoon. Thank you to TeleSign and Mio for sponsoring TADSummit Americas, all our partners (VoIP Innovations, Apidaze, IIT RTC Conf, IIT RTC Labs, Mind Commerce, Aplisay, The Fast Mode, Disruptive Analysis), … Continue reading TADSummit Americas Day 1 Afternoon
A contemplative outlook on the future of next-gen conversational experiences in the Middle East and Africa region by Cequens. The digital frontier has massively changed during the past two decades, evident with the prevalent use of the internet, mobile users and their use of social media. To date, more than half of the world’s population is … Continue reading Powering MEA’s next-gen conversational experiences: ChatApps, RCS, and Bots
The MEA banking sector usually needs to keep its customers apprised of their transaction history. Back in the day, the only available channel for banks to communicate with customers their detailed history has been through sending a letter in a mailbox. The letter had to include pretty much everything credited or debited to an … Continue reading Overhaul to MEA Banking Alerts and Notification System