The morning of Day Two TADSummit EMEA focused on deployment experiences. TADSummit is unique in bringing implementors together that frankly share their experiences for the betterment of everyone in the ecosystem.
Thibaut Prud’homme, Strategic Business Developer, Wazo presented “Programmable communications help build incredible products for productivity & customer experience but what about enabling new business models and facilitating your business workflows?”
Even though Wazo are a young company, it is great they already have deployment case studies to review.
Case Study: How Wazo helps a British company to accelerate its transformation from an unscalable UC outsourcing model to a full end-to-end automated business workflow while enabling next-generation services through programmable capabilities.
Cloud-native apps. Do you still need a Middleware for a real-time service? by Grzegorz Sikora, Business Development at OVOO.
The TELCO world thinks that the only way to run real-time services is to deploy it on a platform consisting of middeware like an application server. We believe that this is an old way approach and isn’t tailored to the cost-cutting, customers, management demands.
Service Providers are trying to introduce agile service development but they cannot move forward because of heavy legacy solutions. On the other hand, we are about to launch a new service which should be light, low latency and works on the edge of the network. We want to show the journey from platform-centric to the cloud native approach.
Identity, Authentication, and Programmable Telecoms by Abhijeet Singh, Senior Product Manager, Telesign
Session is divided into 3 parts, based on use cases:
- Registration fraud. Identifying fake users, preventing bulk account creation, etc.
- ATO (Account TakeOver). Preventing ATO fraud through phone hijacking attacks like SIM Swap, Porting attacks, call forwarding, etc.
- IRSF (International Revenue Sharing Fraud) attacks on enterprises. Registration to SIP trunking.
Telesign’s authentication capabilities are relevant to everyone in the programmable telecoms space. Their strong track-record and deep data analysis skills deliver unmatched performance on number insight.
Building the SureVoIP Notify App by Gavin Henry, SureVoIP.
Gavin Henry, SureVoIP founder, will take you through the various layers needed to deliver real time push notifications via the SureVoIP Notify App. Initially designed for a SureVoIP Mobile SIM, which can have many numbers, but now expanded for calls to any type of SureVoIP number, the problem of not knowing which number was called to reach you is solved.
Using open source components, carrier grade open source event driven platforms and various other common open source projects, Gavin will explain how this fits together within the SureVoIP ecosystem. Come get involved in the open source project Gavin kicked off from his experience in creating the SureVoIP Notify App!
Empower Call Agents with a simple Chrome extension by Luis Borges Quina, CEO ottspott.
Ottspott started as a cloud phone system for Slack teams, allowing quick integrations with popular CRM and helpdesk apps (Salesforce, Zendesk, Intercom, Pipedrive, Hubspot). Ottspott wanted to go one step further and allow any phone system or CPaaS provider to offer instant integration to their business apps.
In this session, Ottspott will show how a simple Chrome extension can save complicated integrations and give call agents a more productive UI. Ottspott is a simple service to add to any CPaaS, UCaaS, or CCaaS offer, come be a channel partner of Ottspott!
The Trials and Tribulations of Building Calljoy before it even Existed by Karel Bourgois, Founder and CEO Voxist.
Voxist progress report: the highs and lows of building an intelligent voicemail agent.
Case Study of adding Voxist to the VoIP Innovations Showroom.
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