A Slice of TADSummit Asia: Identity Verification

In this series of weblogs, A Slice of TADSummit, we review a few of the themes from TADSummit Asia. Identity Verification is hot. Skype now uses TeleSign’s Score to stop spam. I’ve been retweeting many job opportunities in identity verification from around the world.

The growth in adoption and usage of online services during the pandemic has driven a massive increase in account fraud. TeleSign provides excellent presentations around this topic on mitigating account fraud using intelligence gained from the phone number.

Everyone in the programmable communications industry needs to have identity verification as part of their portfolio. It isn’t only a web company thing. Throughout the customer lifecycle, identity verification can protect customers and improve their experiences. Using something so simple as the intelligence around a phone number.

TeleSign Keynote: Global Provider with a Local Presence

Stacy Stubblefield co-founded TeleSign in 2005 and today helps drive TeleSign’s product strategy and innovation. Ensuring that TeleSign delivers groundbreaking technology that best addresses market needs.

This is a great review of how TeleSign became the leader in identity verification, and mission critical messaging (alerts and notifications).

For 15 years TeleSign has provided identity verification using the phone number to stop fraud. They were bought by BICS in 2017, which is one of the top 5 carriers globally by voice minutes. This gives them access to a vast repository of phone number insight to deliver unmatched identity data.

Today TeleSign employs 350 people, has clients across 113 countries, and processes over 1 billion messages per month. 21 of the top 25 global web properties are their customers. In Asia they have a team of 7 in China, and 16 across Asia with local technical support, routing support, customer success, and sales all based in Asia.

Stacy gave a couple of interesting case studies of Alibaba and iQIY, customers since 2016 and 2015 respectively. Alibaba uses Score of the phone number to determine if it is being used to create fake accounts. Interestingly, Alibaba is also a reseller of their SMS services, selecting them because of their local technical support.

Here is the link to the TADSummit weblog on this keynote with the video, slides, discussion on its importance, contacts, and where you can ask us any questions in the weblog’s comments section.

Identity Verification For Seamless Onboarding in EMEA and APAC

Abhijeet Singh, Senior Product Manager, has 14 years of experience helping customers address fraud across multiple industries and leads TeleSign’s Mobile Identity initiatives for the International market.

  • Today, a phone number has become a universally acceptable link to connect to an individual, business or service.
  • At TeleSign, the phone number is at the center of everything and drives our digital Identity initiatives. We use it as a trust anchor to provide a secure, seamless onboarding experience; increasing sign ups while reducing fraud.

In this presentation Abhijeet shares how a phone number can provide actionable insights throughout the customer journey. By using a global data consortium and data science. TeleSign is able to strengthen the verification process, reduce fake accounts, reduce payment fraud and identify good users while improving conversion. The presentation focuses on the issues facing the EMEA and APAC markets.

Identity Verification For Seamless Onboarding in The Americas

Ravish Patel, Senior Director of Digital Identity Solutions, and Stacy Stubblefield, Co-founder and CIO TeleSign present how a phone number can provide actionable insights throughout the customer journey. By using a global data consortium and data science, TeleSign is able to strengthen the verification process, reduce fake accounts, reduce payment fraud and identify good users while improving conversion. The presentation focuses on the issues facing the Americas markets.

  • Today, a phone number has become a universally acceptable link to connect to an individual, business or service.
  • At TeleSign, the phone number is at the center of everything and drives our digital Identity initiatives. We use it as a trust anchor to provide a secure, seamless onboarding experience; increasing sign ups while reducing fraud.

Identity Verification for the Financial Sector

Guillaume Bourcy – Global Sr. Director, Identity Solutions @ TeleSign and Frank Roessig, FinTech Lead @ Proximus

Companies are increasingly taking their businesses online.  In industries where security is extremely important, like the financial sector, that can be difficult. Digital Identity can help bridge the gap.

This webinar will help you learn more about the current and future challenges and risks facing the financial sector in Europe. Guillaume Bourcy – Global Sr. Director, Identity Solutions @ TeleSign and Frank Roessig, FinTech Lead @ Proximus will cover topics like digital KYC onboarding, transaction validation, credit profiling and account takeover protection. When that account access could be your 401k or bank savings, the fraudsters rewards can be painfully high.

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