Tag Archives: Guillaume Bourcy

A Slice of TADSummit: Customer Experience

In this series of weblogs, A Slice of TADSummit, we review some of the important themes from TADSummit EMEA Americas 2020. This slice focuses on Customer Experience. Thank you to all the presenters and our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit possible. Marlon Bowser, CEO, HTK (data-driven CX & loyalty) Marlon has been CEO of HTK for over 24 years. Before … Continue reading A Slice of TADSummit: Customer Experience

A Slice of TADSummit Asia: Identity Verification

In this series of weblogs, A Slice of TADSummit, we review a few of the themes from TADSummit Asia. Identity Verification is hot. Skype now uses TeleSign’s Score to stop spam. I’ve been retweeting many job opportunities in identity verification from around the world. The growth in adoption and usage of online services during the pandemic has driven a massive increase … Continue reading A Slice of TADSummit Asia: Identity Verification

Please Register for TADSummit EMEA (19-20 Nov) at IdeaLondon

  “Wait a minute! Weren’t you just asking us to register for TADSummit Americas?” Yep, I was. TADSummit Asia was in May, the first of the TADS 2019 Trilogy. TADSummit Americas will be the second of the trilogy in mid-October. And using a spaghetti western analogy, “The Good, The Bad, and the Ugly” of the TADS … Continue reading Please Register for TADSummit EMEA (19-20 Nov) at IdeaLondon