Tag Archives: Customer Experience

TADSummit Asia 2021 Agenda

Sponsored by Through May 2021 we will publish presentations daily. I’m excited about all the content we have planned, it’s going to be fun and insightful. TADSummit is the event for programmable communications, since 2013. TL;DR (Too Long; Didn’t Read) Version of Agenda Welcome. Programmable Communications Review, Alan Quayle, independent Keynotes Mindful Connections, Sami Mäkeläinen, … Continue reading TADSummit Asia 2021 Agenda

A Slice of TADSummit: Customer Experience

In this series of weblogs, A Slice of TADSummit, we review some of the important themes from TADSummit EMEA Americas 2020. This slice focuses on Customer Experience. Thank you to all the presenters and our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit possible. Marlon Bowser, CEO, HTK (data-driven CX & loyalty) Marlon has been CEO of HTK for over 24 years. Before … Continue reading A Slice of TADSummit: Customer Experience