Marlon Bowser, CEO, HTK (data-driven CX & loyalty) The background to the interview is described below the video embed. I found the interview refreshing and insightful, it provides some great quotes such as: “Context is more important than channel.” The contextual relevance of voice, SMS, email or web chat as channels will remain for years to … Continue reading Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty)
Programmable Telecoms inside a Telco, by Jesus Cruz Manjavacas, VAS Development Expert at PLAY. Below are the video and slides, followed by my summary of the presentation. If you have any questions for Jesus ask in the comments or contact him directly. Video and Slides Slideshare is having difficulties today, here’s a direct link to Jesus’s slides. … Continue reading Programmable Telecoms inside a Telco by Jesus Cruz Manjavacas
TADSummit Americas 2019 ran on the 15-16 Oct, in parallel with the IIT RTC Conference. This weblog provides a summary of the presentations and discussions from TADSummit Americas Day 1 afternoon. Thank you to TeleSign and Mio for sponsoring TADSummit Americas, all our partners (VoIP Innovations, Apidaze, IIT RTC Conf, IIT RTC Labs, Mind Commerce, Aplisay, The Fast Mode, Disruptive Analysis), … Continue reading TADSummit Americas Day 1 Afternoon
A contemplative outlook on the future of next-gen conversational experiences in the Middle East and Africa region by Cequens. The digital frontier has massively changed during the past two decades, evident with the prevalent use of the internet, mobile users and their use of social media. To date, more than half of the world’s population is … Continue reading Powering MEA’s next-gen conversational experiences: ChatApps, RCS, and Bots
The MEA banking sector usually needs to keep its customers apprised of their transaction history. Back in the day, the only available channel for banks to communicate with customers their detailed history has been through sending a letter in a mailbox. The letter had to include pretty much everything credited or debited to an … Continue reading Overhaul to MEA Banking Alerts and Notification System
They’ve been shaking up the tired old A2P (Application to Person) SMS market in North America, first buying the assets from Iris Wireless of the peering agreement with Syniverse and SAP, one of only 3 contracts in existence. By bringing back competition to the interconnection market and introducing a new infrastructure built to support the rapid expansion … Continue reading tyntec are back and sponsoring TADSummit 2017!
The world is facing an unprecedented Ebola virus outbreak, as well as the MERS virus in the Middle East and many other infectious disease related public health risks. Can Telecom Applications Developers contribute to life-saving solutions with API-enabled SMS, IVR and toll-free numbers? Telecom Application Developers may have a unique ability to rapidly interconnect the … Continue reading TADHacking for Public Health
Tyntec, is a mobile interaction specialist and a proud partner of this year’s TADSummit. We’re the preferred partner of the largest OSP (Online Service Providers), enterprises and carriers . As innovators ourselves, tyntec is integral in bringing together the disparate worlds of traditional telecom and web, enabling them to develop business models and mutually beneficial … Continue reading You’re an innovator— so is Tyntec. Let’s meet at TADSummit!
In a recent demo for the VoIP User Conference, John Senay showed an Electric Imp smart device that connects via WiFi to the Internet and sends programmable event triggers to an associated agent in the cloud to Restcomm. The cloud hosted agent for the device is then scripted to execute further intelligent tasks. The IMP device costs under $100 and is a prime representative of … Continue reading How to setup from scratch an IoT device under $100 that sends SMS to users