Tag Archives: virtual Conversation

TADSummit Online Conference, 23rd April, Visor.ai, Gonçalo Consiglieri

We must thank João Camarate, an advisor to Visor.ai. A long time TADS member, we ran TADSummit 2022 at his GoContact office in Aveiro after Broadvoice bought them in 2021. Since 2016, Visor have improved and accelerated the customer service experience by automating interactions through different channels such as chat, email, and voice. Beginning with … Continue reading TADSummit Online Conference, 23rd April, Visor.ai, Gonçalo Consiglieri

Podcast 105: Truth in Telecoms, 10 Global Predictions for 2025

Last week I gave with Commio a presentation on 10 Predictions for 2025. Those were more US focused as that’s the focus of Commio’s business. Several people asked that I do a version more globally focused. So here it is: Here is a quick review of what I covered, the structure is similar to the … Continue reading Podcast 105: Truth in Telecoms, 10 Global Predictions for 2025

vCon Workshop

vCon is an open standard for conversation data. In December 2021 Thomas Howe, CTO of STROLID, introduced vCon. We have iCal that enables anyone to store and exchange calendaring and scheduling information such as events, to-dos, journal entries, and free/busy information. And vCards so anyone can store and exchange electronic business cards, name and address … Continue reading vCon Workshop