Tag Archives: TalkDesk

TADSummit Online Conference, 23rd April, Visor.ai, Gonçalo Consiglieri

We must thank João Camarate, an advisor to Visor.ai. A long time TADS member, we ran TADSummit 2022 at his GoContact office in Aveiro after Broadvoice bought them in 2021. Since 2016, Visor have improved and accelerated the customer service experience by automating interactions through different channels such as chat, email, and voice. Beginning with … Continue reading TADSummit Online Conference, 23rd April, Visor.ai, Gonçalo Consiglieri

Welcome & What Happened? Review

These TADSummit 2022 reviews are a chance to give all the excellent content deserved attention and add my commentary on its importance. I cover only my ‘Welcome and What happened since we last met? Where is the Programmable Comms market going?’ presentation as the article ended up being quite long and a bit soapboxy (warning … Continue reading Welcome & What Happened? Review

OpenSIPS. Or How One Open Source Software Project Disrupts all Telecom Customs! Bogdan-Andrei Iancu

Video Outline: OpenSIPS. Or How One Open Source Software Project Disrupts all Telecom Customs! Bogdan-Andrei Iancu, Founder and Developer at OpenSIPS Project The Open Source Software paradigm is revolutionizing the telecoms world; in terms of IPR, licensing, and market value. Witness the explosion of new enterprise communication service providers such as RingCentral, 8X8, Talkdesk, Twilio, … Continue reading OpenSIPS. Or How One Open Source Software Project Disrupts all Telecom Customs! Bogdan-Andrei Iancu

Work Stream 1, Meet the TADHack Developers

On Day 1 after lunch we ran 3 streams in parallel. This weblog reviews the work stream “Meet the TADHack Developers”. Presenting were: Thomas Howe, Communications Service Designer, KISST.me; Ben Klang, Founder, Principal & Technology Strategist, Mojo Lingo; Antón Rodríguez Yuste, Telecom Software Engineer, Optare Solutions; Chad Hart, Chief Editor & Independent Consultant, webrtcHacks; João Trindade, Android Developer, Talkdesk; and Gloria … Continue reading Work Stream 1, Meet the TADHack Developers

Why TADSummit is Special

TADSummit is bigger, better and more intense than ever, its special: 15 sponsors: WSO2.Telco, Ubuntu, Truphone, Tropo, Telestax, Oracle, Nexmo, Metaswitch, Matrix, Huawei, hSenid Mobile, Genband, Ericsson, Dialogic, and APIdaze. 22 partners: Thanks to CMTelecom, Opencell, Zoiper; and existing partners Tyntec, VUC, webrtcH4CKS, and Disruptive Analysis for all their help and support. 7 events happening around TADSummit: Cloud … Continue reading Why TADSummit is Special