Tag Archives: CCaaS

Announcements

Everything is set for TADSummit 2023 Innovation and Truth

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Register Logistics (maps, address, hotel, etc.) Timed Agenda Content Agenda (grouped by subject) TADSummit is the thought-leadership event in programmable communications (CPaaS, xPaaS, UCaaS, CCaaS) for eleven years. It runs on the 19th and 20th of October in Paris, France and online. Our focus is simple, innovation and truth. We’ll be at Capgemini’s 5G Labs, 147 … Continue reading Everything is set for TADSummit 2023 Innovation and Truth →

Event Review

Welcome & What Happened? Review

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These TADSummit 2022 reviews are a chance to give all the excellent content deserved attention and add my commentary on its importance. I cover only my ‘Welcome and What happened since we last met? Where is the Programmable Comms market going?’ presentation as the article ended up being quite long and a bit soapboxy (warning … Continue reading Welcome & What Happened? Review →

Event Review

Keynote Review TADSummit 2022

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Running the event on a tight budget means I’m often dealing with logistics during the event. This year Youtube streaming in Portugal was problematic, the event location had 200 Mbit/s bidirectional, I think it was the local ISP messing with the stream. Anyway, these reviews are in part for me to give all the excellent … Continue reading Keynote Review TADSummit 2022 →

Event Review

Slice of TADSummit: Programmable Comms

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In this weblog we review the presentations focused on programmable communications at TADSummit EMEA Americas 2021. The presentations include: Panel Discussion: The Challenges and Opportunities of merging UCaaS and CCaaS. João Camarate, CTO Broadvoice and GoContact, Shai Berger, CEO Fonolo; Adnan Saleem, CTO Software and Cloud Solutions, Radisys; Al Balasco, SVP Communications Solutions, Radisys; Thomas Howe, … Continue reading Slice of TADSummit: Programmable Comms →

Event Review

GoContact Keynote Panel Discussion: The Challenges and Opportunities of merging UCaaS and CCaaS.

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Video Outline GoContact Keynote Panel Discussion: The Challenges and Opportunities of merging UCaaS and CCaaS. João Camarate, CTO Broadvoice and GoContact. Shai Berger, CEO Fonolo Adnan Saleem, CTO Software and Cloud Solutions, Radisys Al Balasco, SVP Communications Solutions, Radisys Thomas Howe, CTO STROLID Alan Quayle, Independent Let’s get this one out of the way first, … Continue reading GoContact Keynote Panel Discussion: The Challenges and Opportunities of merging UCaaS and CCaaS. →

Event Review

A Slice of TADSummit: Potpourri

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One of the fun aspects of running events is crafting the agenda to include content not yet mainstream in programmable communications or under-represented or simply interesting. In this weblog the potpourri includes: Keynotes Accelerating Women Tech inclusion with effective usage of Telco API, Sammani Kusaladharma, Dialog Axiata Mindful Connections, Sami Mäkeläinen, Telstra Identity and Fraud. TeleSign’s Findings … Continue reading A Slice of TADSummit: Potpourri →

TADSummit Preview, Uncategorized

Welcome to TADSummit Asia 2021 + Programmable Communications Review

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Thank you for joining us for TADSummit Asia 2021. Since 2013 TADSummit has focused on programmable communications. This year we have special themes on conversational intelligence, identity and fraud, open source, and quantum computing. There’s no registration, content is freely available. Everything will be posted on the agenda: https://blog.tadsummit.com/2021/02/16/tadsummit-asia-2021-agenda/. Presentations are pre-recorded, released one per … Continue reading Welcome to TADSummit Asia 2021 + Programmable Communications Review →

Event Review

A Slice of TADSummit: Telco Innovation

In this series of weblogs, A Slice of TADSummit, we review some of the important themes from TADSummit EMEA Americas 2020. This slice focuses on Telco Innovation. Thank you to all the presenters and our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit possible. Telco innovation is tough, its the innovator’s dilemma writ large. I recently reviewed an industry-insider initiative “Accelerating Innovation in the … Continue reading A Slice of TADSummit: Telco Innovation →

Event Review

How will legacy enterprise communications adapt to programmable communications? Thomas Howe

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How will legacy enterprise communications adapt to programmable communications? Thomas Howe, Chief Technology Officer at VHT This is an excellent strategic thought-leadership work. Thomas sets out the assumptions that have driven legacy enterprise communications: From 100 years ago, we prefer to talk. Just look at how people use their smartphones today, voice is far down … Continue reading How will legacy enterprise communications adapt to programmable communications? Thomas Howe →

Event Review

Innovator Interview: Mark Diaz, Chief Executive Officer Vinix

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Innovator Interview: Mark Diaz, Chief Executive Officer Vinix This was a fun interview with a kindred spirit. Vinix demonstrates why diversity will reign in enterprise communications. Thanks to open source projects like, Kamailio, Kazoo (2600Hz) and Matrix; Mark delivers programmable communication services. That it, stuff that does what his customers need; and support they know … Continue reading Innovator Interview: Mark Diaz, Chief Executive Officer Vinix →