Tag Archives: Engagement

TADSummit 2022 Agenda, 8/9 Nov, Aveiro

Sponsors Welcome! TADSummit is the thought-leadership event in programmable communications for ten years. It runs on the 8th and 9th of November in Aveiro Portugal, here are the logistics for the event. The audience includes CxOs from many of the programmable communication companies, open source leaders, and telecom operators. It’s a strategic and technology event. … Continue reading TADSummit 2022 Agenda, 8/9 Nov, Aveiro

Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty)

Marlon Bowser, CEO, HTK (data-driven CX & loyalty) The background to the interview is described below the video embed. I found the interview refreshing and insightful, it provides some great quotes such as: “Context is more important than channel.” The contextual relevance of voice, SMS, email or web chat as channels will remain for years to … Continue reading Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty)