Marlon Bowser, CEO, HTK (data-driven CX & loyalty) The background to the interview is described below the video embed. I found the interview refreshing and insightful, it provides some great quotes such as: “Context is more important than channel.” The contextual relevance of voice, SMS, email or web chat as channels will remain for years to … Continue reading Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty)
TADSummit EMEA Americas agenda is focused on fair, frank, and independent advice / education for the rest of us in programmable communications / telecoms who are not wrapped up in the BABS (Bay Area BS) machine 🙂 Thank you to all the presenters as well as our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit EMEA … Continue reading TADSummit EMEA Americas Agenda
We are pleased to announce GoContact are sponsoring TADSummit EMEA / Americas 2020 in November. Thanks to their support TADSummit is made possible. Their keynote presentation is: Helping Carriers Win More Enterprise Business in a post-COVID-19 World. Provided in this weblog is an introduction the GoContact keynote presentation. GoContact has, with impressive success, enabled carriers in Portugal and Spain to … Continue reading Preview of GoContact Keynote: Helping Carriers Win More Enterprise Business in a post-COVID-19 World
That’s a wrap on TADSummit Asia 2020. Through the month of May we’ve created an important milestone by documenting the status, latest thinking and best practices in Programmable Communications / Telecoms (CXTech). Thank you to our sponsors for making TADSummit Asia 2020 possible: Sangoma, Asterisk, VoIP Innovations (Apidaze), and TeleSign. Thank you to every one of the presenters and panelists … Continue reading TADSummit Asia Wrap-up. TADSummit EMEA Americas Launch.