Weekend Insights from Week 2 of TADSummit Asia 2021

TADSummit’s policy covers equality, openness (no BS), leadership, and active participation. While the online format limits the later policy the Q&A on the weblogs has been excellent. This weblog provides an easy way to access all the presentations from week 2 of TADSummit Asia 2021’s presentations.

The full TADSummit Asia 2021 agenda is here. Through the coming 2 weeks you’ll see more insightful presentations frankly sharing experiences and some that could revolutionize the programmable communications industry. That last point is not an over-statement, you’ll see 😉

Telstra’s Track and Monitor, Michelle Howie, Lauren Demarchi

Click on the title to go to the weblog with the video, slides, outline, review and Q&A. I’m driving most of the Q&A at the moment, please ask the presenters questions, they want you to. Also please like and share the videos, slides and weblog; help get the message out.

Lauren Demarchi, the product manager for Track and Monitor, provides great insight into how the service is being used in the field. And often it is a field 😉 A great insight that demonstrates the understanding of their customers is, ‘user testing showed the portal needs to readable in a warehouse by someone without their reading glasses on!’ It’s a small thing, but critical to the service’s success.

Another excellent insight in knowing where to stop, leaving room for partners to add value. Resellers are an important component of Lauren’s business. Telstra can not be expert across all IoT applications, nor installation and deployment of all IoT use cases. The API and portal enable a healthy ecosystem to exist around Track and Monitor.

42% of Track and Monitor customers are using the API, with their top customer using both the portal and the API. And the next 2 largest customers (both resellers) using the API. That percentage of API use will only increase.

Thank you Michelle and Lauren for an insightful presentation on the success of Track and Monitor, and the growing importance of APIs for a Telco’s business.

TeleSign’s Findings on the Future of Digital Identity, Guillaume Bourcy

Merging online and offline identities is tough given the fragmentation, regulations, and the concern of fraud prevention impacting customer conversion. The myth that security and user experience are at odds.

This leads nicely into why TeleSign has been successful in digital identity because the phone number bridges both the offline and online identities. And can, as we’ve seen in previous TeleSign presentations at TADSummit, simultaneously improve customer experience and security.

Thank you Guillaume for an excellent review of digital identity, the important role TeleSign plays in merging offline and online identities. Plus some highly entertaining scenes, taking advantage of this online format 🙂

Web is Communications, Dominique Hazael-Massieux, W3C

The scope of W3C is vast, as Dom covers in this presentation. The Web is Communications, and any company involved in programmable communications should be part of the W3C.

Thank you Dom for an insightful presentation of how the Web is Communications 🙂

EVA from Sri Lanka, Ruwan Dissanayaka & Thushara Rankothge

EVA (Extrogene Virtual Assistant) is a chatbot creation platform focused on Facebook Messenger. Especially in the Middle East and Asia, SMS has become a distant second fiddle to WhatsApp, Facebook Messenger, LINE and WeChat when it comes to messaging.

EVA has a series of templates for common chatbot use cases, no coding is required. And you can customize the templates as well. Businesses large and small can now respond to customers and prospects quickly and accurately over social media.

I recommend you check out EVA in Motion and have a go in creating your own EVA, it’s easy and fun. Plus they have the analytics and dashboards you need to monitor and improve EVA for your specific applications.

Tools for Offensive RTC security. Introducing SIPVicious PRO and the demo server, Sandro Gauci

SIPVicious PRO is an entirely new code base, it enables testing across SIP, RTP, and TURN, with full WebRTC, and custom protocols coming soon. Some of the features include:

  • Various attacks, including SIP flood, RTP flood, SIP enumeration, digest leak, RTP Bleed and RTP inject
  • Fuzzing to discover unknown vulnerabilities
  • Support for SIP over different transport protocols: TCP, UDP, TLS and WebSockets
  • Integration within QA automation systems, including CI/CD pipelines
  • A flexible templating system so that SIP messages may be easily modified
  • Support for RTP attacks
  • Insane speed, especially useful for flood attacks with rate limiting capabilities

As always with Sandro, there are lots of live demos throughout the presentation to see the code in action.

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