That’s a wrap on TADSummit Asia 2020. Through the month of May we’ve created an important milestone by documenting the status, latest thinking and best practices in Programmable Communications / Telecoms (CXTech). Thank you to our sponsors for making TADSummit Asia 2020 possible: Sangoma, Asterisk, VoIP Innovations (Apidaze), and TeleSign. Thank you to every one of the presenters and panelists … Continue reading TADSummit Asia Wrap-up. TADSummit EMEA Americas Launch.
How chatbots enhance customer engagement and customer communication by Jay Shah 1) Introduction Brief introduction of &How Intelligence Current market situation Market is changing rapidly in real-time, tectonic shifts happening in the world How COVID-19 has helped to fuel the usage for chatbot technology The technology ranges from ‘text chatbot’ to ‘virtual assistant’, with ‘virtual … Continue reading How chatbots enhance customer engagement and customer communication by Jay Shah