Tag Archives: jay shah

TADSummit Asia Wrap-up. TADSummit EMEA Americas Launch.

That’s a wrap on TADSummit Asia 2020. Through the month of May we’ve created an important milestone by documenting the status, latest thinking and best practices in Programmable Communications / Telecoms (CXTech). Thank you to our sponsors for making TADSummit Asia 2020 possible:  Sangoma, Asterisk, VoIP Innovations (Apidaze), and TeleSign. Thank you to every one of the presenters and panelists … Continue reading TADSummit Asia Wrap-up. TADSummit EMEA Americas Launch.

How chatbots enhance customer engagement and customer communication by Jay Shah

How chatbots enhance customer engagement and customer communication by Jay Shah 1) Introduction Brief introduction of &How Intelligence Current market situation Market is changing rapidly in real-time, tectonic shifts happening in the world How COVID-19 has helped to fuel the usage for chatbot technology The technology ranges from ‘text chatbot’ to ‘virtual assistant’, with ‘virtual … Continue reading How chatbots enhance customer engagement and customer communication by Jay Shah