On Friday 12th April 9AM KL time / 11AM Queensland / Thursday 11th April 9PM ET we’re running a webinar with Pamela Clark-Dixon and Hwee-Xian Tan of Ovum. The purpose of this webinar is to introduce two of the speakers of TADSummit Asia 28-29 May in KL. You can see the TADSummit Asia agenda here.
The agenda for this webinar is:
- Introductions from Pamela and Hwee Xian (2 to 3 mins) so you know their background, research activities, and why they are taking part in TADSummit Asia.
- Introduction to TADSummit Asia – Alan (2 to 3 mins)
- Preview: The state of RCS (Rich Communications Service) in Asia, and Its Future Prospects. Covering what to expect from the session and the benefits of attending. Pamela (3-5 mins)
- Preview: UC in Asia: SMEs Drive Market Growth and Competition. Covering what to expect from the session and the benefits of attending. Hwee Xian (3-5 mins)
- Q&A (We’ll take realtime question from YouTube and from Twitter, use the handle @TADSummit. If you have questions before the event please add them to the comments section of this weblog.)
Pamela’s session at TADSummit Asia: The state of RCS (Rich Communications Service) in Asia, and Its Future Prospects
Pamela is one of the few analysts I greatly respect in this field. Her work is consistently reliable and thoughtful. Not following fashionable thinking or marketing hype, rather bringing to bear clear and deep analysis backed up with a thorough understanding of the history of communications.
We’re fortunate Pamela is able to join us to share her latest insights on the controversial topic of Rich Communication Services. RCS will play a role in application to person communications, and how chatbots can interact with customers, many of the CPaaS providers are preparing for RCS. But what should businesses operating in Asia do?
Hwee-Xian’s session at TADSummit Asia: UC in Asia: SMEs Drive Market Growth and Competition
Micro, small, and medium-sized enterprises (SMEs) represent a highly diverse set of organizations with an equally diverse set of communications requirements.Some have comparatively simple requirements that telephony-only services will satisfy. Others require services with as rich a set of collaboration, conferencing, mobility, and messaging functionality as large enterprises demand. This presentation will highlight recent Ovum’s SoHos and SMEs Insights Survey in Asia and key trends driving SME demand for UC services in Asia. We will also discuss the status and opportunities for UC services among SMEs in Asia.