Tag Archives: FAQ

How Not To Build a Chatbot, Muzzamel Mazidee

Video and Slides Outline: How Not to Build a Chatbot Muzzamel Mazidee, Director of Partnerships UIB We try to understand, from the consumer’s perspective, why chatbots fail to deliver a good experience and what thought processes need to be considered when venturing into such deployments. Presentation Review You can ask Mel questions in the comments … Continue reading How Not To Build a Chatbot, Muzzamel Mazidee

Insight: Banking Chatbots’ Potential in MEA

Review of banking chatbots’ potential in the MEA region by Cequens. Many businesses and companies are shifting away from real-life, human interactions to automated conversational interactions via the chatbot. Presently, the chatbot market is valued at more the $250 million and it is projected to continue its rapid growth over the next decade. According to … Continue reading Insight: Banking Chatbots’ Potential in MEA