Tag Archives: sales

How Not To Build a Chatbot, Muzzamel Mazidee

Video and Slides Outline: How Not to Build a Chatbot Muzzamel Mazidee, Director of Partnerships UIB We try to understand, from the consumer’s perspective, why chatbots fail to deliver a good experience and what thought processes need to be considered when venturing into such deployments. Presentation Review You can ask Mel questions in the comments … Continue reading How Not To Build a Chatbot, Muzzamel Mazidee

Intelligent Call Center Software to Empower Your Business, Arpit Modi

Video and Slides Outline of Intelligent Call Center Software to Empower Your Business Arpit Modi, Cofounder of iNextrix Technologies Pvt. Ltd. What is a call center solution? What is an intelligent call center software solution? What are the key features of an intelligent call center solution? What are the common challenges faced by businesses? How … Continue reading Intelligent Call Center Software to Empower Your Business, Arpit Modi