Tag Archives: KPI

How Not To Build a Chatbot, Muzzamel Mazidee

Video and Slides Outline: How Not to Build a Chatbot Muzzamel Mazidee, Director of Partnerships UIB We try to understand, from the consumer’s perspective, why chatbots fail to deliver a good experience and what thought processes need to be considered when venturing into such deployments. Presentation Review You can ask Mel questions in the comments … Continue reading How Not To Build a Chatbot, Muzzamel Mazidee

Day One Work Stream Review

In bringing so many innovators together in one place, it would be a great shame to not get them sharing experiences and working on solving specific problems facing the industry. So we put into the agenda 6 work streams, the 3 on Day One covered: Work Stream 1. Go-to-market recommendations for Enterprise Services. Go-to-market remains a … Continue reading Day One Work Stream Review