Tag Archives: Industry Traceback Group

Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation

Caller ID Reputation provides visibility into how an enterprise’s calls are received by its customers. That is normal, flagged (e.g. scam likely) and blocked. These labels are consumer protection related. About 33% of a businesses calls are impacted by adverse labeling from the analytics engines (AE). There is also the flip side of spoofing and … Continue reading Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation

Robocalling Dream Team: Eric Troutman, Czar of TCPA; and Alex Quilici, CEO YouMail

I’m reviewing both presentations together as they are a knock-out punch for robocalling, plus protecting consumers and small/medium businesses. The chit-chat is both fun and insightful. Their TADSummit sessions were: We’ve had both Eric and Alex on the TADSummit podcast. Between the podcasts and the TADSummit presentations, things are moving fast in the industry. Telephone … Continue reading Robocalling Dream Team: Eric Troutman, Czar of TCPA; and Alex Quilici, CEO YouMail

Podcast 63: TADSummit Innovators, Eric J Troutman, The Czar of TCPAWorld

Podcast Directory Eric is a partner at Troutman Amin LLC, Czar of TCPAWorld.com, President of ‘Responsible Enterprises Against Consumer Harassment’ (R.E.A.C.H), and one of the country’s prominent class action defense lawyers. Ever since Eric reviewed an FCC filing by Latham Watkins in response to a Rick Joyce filing, we’ve been fans. This was an excellent … Continue reading Podcast 63: TADSummit Innovators, Eric J Troutman, The Czar of TCPAWorld