Tag Archives: support

Unified compliance for human and AI agents with Call Score. Surbhi Rathore, CEO & Co-Founder, Symbl.ai

Surbhi Rathore has been a sponsor of TADHack and TADSummit over the years. Symbl.ai has been leading the real-time AI category since the beginning, since 2018. For the passed 5.5 years Symbl helps businesses understand multimodal interactions at scale to grow revenues and improve operations, across voice calls, videos calls, and messaging. Some of Symbl’s … Continue reading Unified compliance for human and AI agents with Call Score. Surbhi Rathore, CEO & Co-Founder, Symbl.ai

Intelligent Call Center Software to Empower Your Business, Arpit Modi

Video and Slides Outline of Intelligent Call Center Software to Empower Your Business Arpit Modi, Cofounder of iNextrix Technologies Pvt. Ltd. What is a call center solution? What is an intelligent call center software solution? What are the key features of an intelligent call center solution? What are the common challenges faced by businesses? How … Continue reading Intelligent Call Center Software to Empower Your Business, Arpit Modi

How will legacy enterprise communications adapt to programmable communications? Thomas Howe

How will legacy enterprise communications adapt to programmable communications? Thomas Howe, Chief Technology Officer at VHT This is an excellent strategic thought-leadership work. Thomas sets out the assumptions that have driven legacy enterprise communications: From 100 years ago, we prefer to talk. Just look at how people use their smartphones today, voice is far down … Continue reading How will legacy enterprise communications adapt to programmable communications? Thomas Howe