A Slice of TADSummit: Innovators

In this series of weblogs, A Slice of TADSummit, we review some of the important themes from TADSummit EMEA Americas 2020. This slice focuses on Innovators.

Thank you to all the presenters and our sponsors: Automat BerlinGoContactRadisys, and Sangoma for making TADSummit possible.

EVA – Extrogene Virtual Assistant, have a virtual assistant for your business Facebook page today. Easy to integrate, customizable and excellent value. Ruwan Dissanayaka, Co-Founder/CEO at Extrogene Software Pvt Ltd.

Ruwan was one of our first winners from TADHack Global in 2014. We talked with him for TADSummit Asia as part of our innovator interview series. He shared his experiences building Extrogene, and many successful lines of business.

One of TADSummit’s objectives is connecting talent with opportunities around the world. When evaluating conversational agents, even if it’s simply market analysis, EVA should be on your list. Check out Ruwan’s presentation, demo, and get in contact with him and his team (details are in the slides / video).

White-label the Coffer Platform to have your own Deals App or to start a new business in Card Offer space. Ruwan Dissanayaka, Co-Founder/CEO at Extrogene Software Pvt Ltd.

Ruwan was one of our first winners from TADHack Global in 2014. We talked with him for TADSummit Asia as part of our innovator interview series. He shared his experiences building Extrogene, and many successful lines of business including Coffer.

One of TADSummit’s objectives is connecting talent with opportunities around the world. When evaluating card offer platforms, even if it’s simply market analysis, Coffer should be on your list. Check out Ruwan’s presentation, demo, and get in contact with him and his team (details are in the slides / video).

LivingAds®: RTC Advertising Switchboard. David Uhalley & Brian Boyajian / Co-founders / contact@livingads.com

LivingAds® is a communications platform providing advertisers with powerful tools to engage with ad viewers in real-time. Our patent pending MarTech converts static ad-reach into live in-the-moment ad-engagement. Enabling live personalized interaction between advertisers and consumers shortcuts the traditional sales funnel process; creating value-adds for directories, search, classifieds, marketplaces, and other lead generation platforms.

LivingAds® is seeking strategic partners for collaboration and commercialization. Contact us today for a live demo!

Callcenter AI for when you don’t have a callcenter (in a pandemic). Rob Pickering, Founder Aplisay

Rob’s presentation highlighted how 2 groups had to rapidly pivot during the start of COVID-19 lockdown:

  • Mutual aid organizations providing local social support to people who were self-isolating. Where often there was no office / support infrastructure.
  • Wholesale (B2B) food services, moving into retail supply. Moving from tens of large deliveries per day, to hundreds/thousands of small deliveries.

I witnessed both these situations at the start of the pandemic.  Both are heavily voice centric, as there simply was no time or money to create an app and IT infrastructure. Rob shares how Dialogflow/Twilio were lashed together with Google Sheets to get something good enough. I hope Rob’s TADHack experiences helped there.

From this experience, Rob realized the need of a simple self-service UI to create an agent: with a number of off-the-shelf intents, simple gap filling,  confirmations, and sharing into a sheet.  Rob explains how through Innovate UK (business-led innovation to address the impact of the pandemic) and his relationship with Founders and Coders (who took part in TADHack 2016) he was able to receive funding and build a scalable (kubernetes-based) solution.

Rob runs through the implementation, supported by Dan Jenkins from Nimble Ape, Founders and Coders, Google, and of course Aplisay. And then reviews the experience of creating an agent. I especially like how they’ve made the language more accessible, e.g. request rather than intent. With a live demo to wrap it all up.

Simon Woodhead, CEO Simwood

Simon’s created an impressive technology company against the ‘regulatory odds’ with Simwood. With a focus common to other TADSummit Innovator Interviews of using and owning technology to serve customers better than the incumbents.

His focus is business, yet his love is technology. Which led to the formation of eSMS Simwood back in the ’90s. I’d not appreciated it was acting as an A2P aggregator back in the mid ’90s, as well as doing email to SMS. Using mobile modem cards to send SMS, before telcos locked such services down.

A recurrent theme through the interview is control and ownership. Simwood owns and operates its network, so it can deliver on its SLAs. Simwood owns its technology, thanks in part to open source, enabling state of the art services at far lower cost than incumbent competitors. We used Simwood Meet at TADHack Global, the video conferencing service just worked across the global locations and the YouTube streaming was beautifully simple to enable.

innovators

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