Video and Slides Outline: Pitfalls and potholes of content moderation for chatbots Elayne Ruane, PhD researcher in QA of Conversational AI at LERO Centre Chatbots can provide a fast and convenient experience to customers who need to solve a problem, complete a task, or get some information. The promise of the speed and availability of … Continue reading Pitfalls and potholes of content moderation for chatbots, Elayne Ruane →