Tag Archives: middle east and africa

Powering MEA’s next-gen conversational experiences: ChatApps, RCS, and Bots

A contemplative outlook on the future of next-gen conversational experiences in the Middle East and Africa region by Cequens. The digital frontier has massively changed during the past two decades, evident with the prevalent use of the internet, mobile users and their use of social media. To date, more than half of the world’s population is … Continue reading Powering MEA’s next-gen conversational experiences: ChatApps, RCS, and Bots

Overhaul to MEA Banking Alerts and Notification System

  The MEA banking sector usually needs to keep its customers apprised of their transaction history. Back in the day, the only available channel for banks to communicate with customers their detailed history has been through sending a letter in a mailbox. The letter had to include pretty much everything credited or debited to an … Continue reading Overhaul to MEA Banking Alerts and Notification System