TADSummit Americas 2019, is just one week away, on the 15-16 Oct. It runs in parallel with the IIT RTC Conference. I cover here the running order of events for those attending in-person and remotely. We stream the event live, just go the TADSummit Americas or TADSummit YouTube Channel to watch the live streams.

This is the first time we’ve run TADSummit in North America. We’ve just passed 200 registrations, which is great! You get access to both TADSummit and IIT RTC Conf for the price of one ($300 is the full price), use the code TSDISC to get $100 off the ticket price – Register here!

Over the weekend before TADSummit Americas, we’ll have TADHack Global, the largest telecom-focused hackathon with over 1000 registrants in 2019. You’ll be able to watch the action live from all the locations around the world at TADHack Global or the TADHack YouTube Channel. And on Monday we’ll be announcing the TADHack Global 2019 winners and reviewing the TADHack Location winners at around noon Central Time.

Thank you to TeleSign and Mio for sponsoring TADSummit Americas!

Things kick off on Monday 14th Oct for TADSummit Americas with a drinks reception from 4:30-6PM at The Bog, which is in Hermann Hall Lower Level. Here is a map of the IIT campus so you can find Hermann Hall, and the floor plans of Herman Hall Main Level and Lower Level (I also include the floor plans at the end of this weblog). Please note, all times here are US Central Time, that is Chicago time.

The TADSummit Americas agenda is here, and the complete IIT RTC Conference agenda is here.

TADSummit Americas 2019 Day One, 15th Oct

• 7:45AM: Breakfast is available in the Exposition Center (see Herman Hall Main Level floor plan).
• 8:45AM: Prof Carol Davids welcomes everyone in the McCormick Ballroom (see Herman Hall Main Level floor plan). Please try to make it before 8:45AM, thank you. The McCormick Ballroom is also where TADSummit Americas and the conference keynotes will be given.
• 9AM: TADSummit Americas Keynote from Pierre Demarche, VP Product and Marketing, TeleSign on Identity, Authentication, and Programmable Telecoms (we also have a great session at the end of Day 1 that will get into more detail on this topic); and TADSummit Keynote: Dinesh Saparamadu, CEO hSenid Mobile on eCPaaS (enterprise CPaaS) – we heard that acronym first at TADSummit Asia in May. We wrap up with a panel session on “The Status and Future of Programmable Telecoms.”
• 10:30AM: Break and Exhibits
• 11AM: Conference Keynote from Eric Burger, CTO FCC on “How to Make a Difference: Communication Protocols and Regulatory Protocols.”
• Noon: Lunch and Exhibits
• 1PM: Platform Evolution in Customer Service Communication, led by Shai Berger, Founder and CEO Fonolo, so you do not have to listen to me all day 😉 Thomas Howe, CTO Ten Digit Communications on “Simply adding SMS to your CRM won’t solve your customer interaction problems”; The Race to Control the Customer Service Messaging Channel, Shai Berger, Founder and CEO Fonolo; Alberto Gonzalez, Senior Engineer, WebRTC.ventures / AgilityFeat on “Experiences from Incorporating Sign Language in Customer Interactions”; and a panel session on Platform Evolution in Customer Service Communication.
• 2:30PM: Break and Exhibits
• 3PM: Conference Keynote from the winners of TADHack Global 2019.
• 4PM: Identity, Authentication, and Programmable Telecoms Session. Pierre Demarche, VP Product and Marketing, TeleSign will dive into registration fraud, ATO (Account TakeOver), and IRSF (International Revenue Sharing Fraud). We wrap-up this session with a panel discussion including Simon Woodhead, CEO at Simwood Group PLC; Todd Carothers, Chief Revenue Officer (CRO) at CounterPath; Thomas Howe, CTO Ten Digit Communications; and of course Pierre.
• 5:30PM Reception in the Exhibit area (not in The Bog).

TADSummit Americas 2019 Day Two, 16th Oct

• 7:45AM: Breakfast is available in the Exposition Center (see Herman Hall Main Level floor plan).
• 9AM: Session focused on “Case Studies in CPaaS” includes: Harold Vance on ‘“I’ve Been Everywhere” in CPaaS’; Christopher Brown, CEO and Chairman of Zip911 on “Zip911. Create your own emergency network and send automatic, real-time alerts during an emergency”; Terry Hsiao, Entrepreneur, Advisor, Investor, and Head of Strategy at Kaleyra on “Experiences with Private (NOT PUBLIC) cloud implementations of CPaaS”. We wrap up the session with a panel discussion on “Closing the Gap with Twilio, What CPaaS Providers Need To Do” with Harold, Terry, Christopher, Frank Geck, Director of Customer Success, Mio, and Tony Jamous, previously President at Nexmo, the Vonage API Platform, currently investor and advisor.
• 10:30AM: Break and Exhibits
• 11AM: Conference Keynote, Henning Schulzrinne Professor at Columbia University, ex-CTO of the FCC on “Networking research — A reflection in the middle years.” This will be one of those seminal lectures where you’ll be able to say you were there!
• Noon: Lunch and Exhibits.
• 1PM: UCaaS, CPaaS, CCaaS Case Studies and By the Numbers Session. Víctor Sánchez Belmar, Cofounder and CEO SyncRTC and Mashme Group on “Success in Programmable Telecoms comes through Focus: Video Collaboration Case Study”; Frank Geck, Director of Customer Success, Mio on “Case Studies in Enterprise Messaging Federation.” And a couple of presentation from me on “By The Numbers: CPaaS, UCaaS, CCaaS Landscapes and Market Sizing” and “Open Source Telecom Project Survey Results and Analysis.”
• 2:30PM: Break and Exhibits
• 3PM: Conference Keynote, Robo-calling Mitigation – Implementing the STIR/SHAKEN Framework.
• 4PM: State of the Art in Programmable Telecoms Session with: Todd Carothers, Chief Revenue Officer (CRO) at CounterPath on “End Point Evolution”; and Howard Avner, Director of API Product at Voyant on “Testing your Network with Fax, yes Fax! And Other Strange Stories from the Bleeding Edge of Programmable Telecoms.”
• 5PM: Closing Conference Keynote, Dean Bubley, Disruptive Analysis on “TADSummit Closing Keynote: BYOSpectrum – Why private cellular is a game-changer.”
• 5:30PM: We’ll gather in The Bog to review TADSummit Americas and how it can be improved. No reception this time, you’ll have to buy your own drinks 🙂

If you want to understand the latest thinking, ideas, opportunities and insights in programmable telecoms / communications before everyone else. TADSummit is the only place to be for 7 years running.  We also call the category CXTech (shorter, more catchy term). The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Check out the CXTech newsletters.

Examples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, UCaaS, CCaaS, open source telecom software, CPaaS enablers, Multi-Factor Authentication / Instant Authentication, Telecom APIs, WebRTC, Cloud Communications, CPaaS enabled services, omni-channel, telecom infrastructure as code, telecom service dashboards, the myriad of UIs making APIs and enablers and services useable beyond coders.

TADSummit is a small, independent, no-BS event (see our policy statement).  We’re proudly independent: you’ll not hear silliness about the API economy (check these thought-leading articles on “The Great API Con” and the coming “API Economy correction” to understand why); nor trite phrases like “digital transformation” or “video is the new voice”. Rather clear, thoughtful, common sense insight based on decades of experience to help you make decisions that are right for you, and not influenced by misinformation and silly industry framing.

If you can not make it to Chicago, we’ll be streaming the event live and recording the sessions. AND we have TADSummit EMEA in November. It’s quite a different agenda, we even have several people attending both TADSummits (beside me).

Register here!
Use the code TSDISC to get $100 off the ticket price, only $200!