All posts by Alan Quayle

Event Review

Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation

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Caller ID Reputation provides visibility into how an enterprise’s calls are received by its customers. That is normal, flagged (e.g. scam likely) and blocked. These labels are consumer protection related. About 33% of a businesses calls are impacted by adverse labeling from the analytics engines (AE). There is also the flip side of spoofing and … Continue reading Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation →

Event Review

Revolutionizing Debt Conversations with Conversation Intelligence. Paul Sweeney, Qamir Hussain, and Enzo Viscito. Webio

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Introduction This is a excellent demo, and shows the power of crafting solutions for specific business problems using AI, which is a piece of the overall solution. Yes, the models will change as the technology rapidly improves. And the solution can evolve to take advantage of those improvements in LLMs (Large Language Model). We’ve been … Continue reading Revolutionizing Debt Conversations with Conversation Intelligence. Paul Sweeney, Qamir Hussain, and Enzo Viscito. Webio →

Event Review

How Drachtio and Jambonz are changing the World of Programmable Telecoms. Dave Horton

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Dave Horton is the creator of jambonz, the open source voice gateway for CX/AI; and drachtio.org, the open source framework for SIP Server applications. This is an interesting presentation as Dave pivots from the usual platform / technology focus to a business focus. Dave frames what jambonz will become: like Intel, Gore Tex, Vibram and … Continue reading How Drachtio and Jambonz are changing the World of Programmable Telecoms. Dave Horton →

Podcast

Podcast 96: TADSummit Innovators. Igor Boshoer, Clerk Chat

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Clerk Chat founded by Alexander Haque, Igor Boshoer, and Will Chertoff, raised $7M in seed funding last month (October). Led by Race Capital with participation from HF0, Mento VC, and Altair VC. They enable AI agents across messaging channels that work on behalf of their customers’ businesses for support, sales and marketing. As you’ll understand, they’re creating an interesting category, … Continue reading Podcast 96: TADSummit Innovators. Igor Boshoer, Clerk Chat →

Event Review

Evolve or Get Left Behind, The Next Generation of CPaaS is Here. Dinesh Saparamadu, hSenid Mobile

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In my opinion, hSenid Mobile created the most successful telco CPaaS. They made it easy for people, developers and business owners, to solve problems using telecommunications. Back in 2012, when Ideamart launched on hSenid Mobile’s CPaaS, they had no code interfaces, just a webpage to use common templates, e.g. customer communications and alerting. With that … Continue reading Evolve or Get Left Behind, The Next Generation of CPaaS is Here. Dinesh Saparamadu, hSenid Mobile →

Event Review

Programmable Global Carrier Digital Services, Sebastian Schumann, Deutsche Telekom

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Sebastian has been part of TADHack and TADSummit since almost the beginning. Here is Sebastian’s hack from TADHack 2024, Global Carrier vCon extension. We kick off Sebastian’s session with Thomas paying respect for what he built, in demonstrating how easy vCon can be integrated with a carrier’s wholesale CPaaS. You’ll hear reference to TelecomsXChange and … Continue reading Programmable Global Carrier Digital Services, Sebastian Schumann, Deutsche Telekom →

Event Review

TADSummit Panel Discussion. Are LLMs about to disrupt enterprise SaaS (Software as a Service)?

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In 2020 we ran a panel at TADSummit on “Serverless and RTC (Real Time Communications).” The conclusions from that panel continue to ring true today, 4 years later.  The importance of examining the specific workloads, AGM (Amazon, Google, and Microsoft) define developer fashion, so serverless is required to remain relevant. The key is some workloads … Continue reading TADSummit Panel Discussion. Are LLMs about to disrupt enterprise SaaS (Software as a Service)? →

Uncategorized

A2P Revenue Assurance, Carriers Can Take Back Control! Ivan Maksic, ValleyData.

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Introduction ValleyData is a team of independent consultants dedicated to empowering stakeholders in the telecom and CPaaS sectors with expert guidance. ValleyData specialize in comprehensive 360-degree A2P SMS and RCS consultations, serving a diverse array of customers within the ecosystem, including Mobile Operators, Aggregators, Carriers, ISVs, CPaaS providers and Enterprises. Their commitment is to deliver … Continue reading A2P Revenue Assurance, Carriers Can Take Back Control! Ivan Maksic, ValleyData. →

Podcast

Podcast 95: Truth in Telecoms, It takes a village to raise AIT, Muhammad Wahab Sultan

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Podcast Directory I’ve been kept busy with TADHack and TADSummit through October, so we’ve had a break from the podcasts. But we’re getting back into them and today we are talking with Muhammad Wahab Sultan (Wahab). He’s a great supporter for the work we’re doing in helping the industry understand the reality of CPaaS. Wahab … Continue reading Podcast 95: Truth in Telecoms, It takes a village to raise AIT, Muhammad Wahab Sultan →

Event Review

Sponsor Keynote. The Rise and Rise of vCon, Thomas Howe. + SCITT and vCon AI governance for conversations, at scale. Steve Lasker.

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Firstly, thank you to STROLID for sponsoring both TADHack and TADSummit. I’m covering 2 presentations in this blog: TADSummit was where vCon got its first public exposure, as Thomas explains, its vCon’s nest. This is an interesting keynote as Thomas reviews the steps in vCon’s development since 2021. STROLID Keynote, vCons: A Proposal for an … Continue reading Sponsor Keynote. The Rise and Rise of vCon, Thomas Howe. + SCITT and vCon AI governance for conversations, at scale. Steve Lasker. →