Category Archives: Event Review

Event Review

Understanding the Brands and their Messaging Needs Holly ‘The SMS Queen’ Depies

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Holly buys A2P SMS for her clients, brands, she’s a Campaign Service Provider. She’s likely the largest individual brand aggregator in the market. This gives Holly unmatched insight on the challenges and needs of brands. Holly refers the to SMS ecosystem as ancient, which is in some ways unfortunately true. Yet its continued success is … Continue reading Understanding the Brands and their Messaging Needs Holly ‘The SMS Queen’ Depies →

Event Review

Using speech-to-speech models in conversational chatbots. Rob Pickering.

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Rob is a TADSummit and TADHack regular. He provides in my opinion a critical litmus test on whether a new communications technology has potential, the issues to consider, and whether its ready. At the end of this post I include the pitch Rob gave for his hack RTCEmergency at the first TADHack in 2014. Time … Continue reading Using speech-to-speech models in conversational chatbots. Rob Pickering. →

Event Review

Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation

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Caller ID Reputation provides visibility into how an enterprise’s calls are received by its customers. That is normal, flagged (e.g. scam likely) and blocked. These labels are consumer protection related. About 33% of a businesses calls are impacted by adverse labeling from the analytics engines (AE). There is also the flip side of spoofing and … Continue reading Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation →

Event Review

Revolutionizing Debt Conversations with Conversation Intelligence. Paul Sweeney, Qamir Hussain, and Enzo Viscito. Webio

2 Comments

Introduction This is a excellent demo, and shows the power of crafting solutions for specific business problems using AI, which is a piece of the overall solution. Yes, the models will change as the technology rapidly improves. And the solution can evolve to take advantage of those improvements in LLMs (Large Language Model). We’ve been … Continue reading Revolutionizing Debt Conversations with Conversation Intelligence. Paul Sweeney, Qamir Hussain, and Enzo Viscito. Webio →

Event Review

How Drachtio and Jambonz are changing the World of Programmable Telecoms. Dave Horton

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Dave Horton is the creator of jambonz, the open source voice gateway for CX/AI; and drachtio.org, the open source framework for SIP Server applications. This is an interesting presentation as Dave pivots from the usual platform / technology focus to a business focus. Dave frames what jambonz will become: like Intel, Gore Tex, Vibram and … Continue reading How Drachtio and Jambonz are changing the World of Programmable Telecoms. Dave Horton →

Event Review

Evolve or Get Left Behind, The Next Generation of CPaaS is Here. Dinesh Saparamadu, hSenid Mobile

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In my opinion, hSenid Mobile created the most successful telco CPaaS. They made it easy for people, developers and business owners, to solve problems using telecommunications. Back in 2012, when Ideamart launched on hSenid Mobile’s CPaaS, they had no code interfaces, just a webpage to use common templates, e.g. customer communications and alerting. With that … Continue reading Evolve or Get Left Behind, The Next Generation of CPaaS is Here. Dinesh Saparamadu, hSenid Mobile →

Event Review

Programmable Global Carrier Digital Services, Sebastian Schumann, Deutsche Telekom

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Sebastian has been part of TADHack and TADSummit since almost the beginning. Here is Sebastian’s hack from TADHack 2024, Global Carrier vCon extension. We kick off Sebastian’s session with Thomas paying respect for what he built, in demonstrating how easy vCon can be integrated with a carrier’s wholesale CPaaS. You’ll hear reference to TelecomsXChange and … Continue reading Programmable Global Carrier Digital Services, Sebastian Schumann, Deutsche Telekom →

Event Review

TADSummit Panel Discussion. Are LLMs about to disrupt enterprise SaaS (Software as a Service)?

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In 2020 we ran a panel at TADSummit on “Serverless and RTC (Real Time Communications).” The conclusions from that panel continue to ring true today, 4 years later.  The importance of examining the specific workloads, AGM (Amazon, Google, and Microsoft) define developer fashion, so serverless is required to remain relevant. The key is some workloads … Continue reading TADSummit Panel Discussion. Are LLMs about to disrupt enterprise SaaS (Software as a Service)? →

Event Review

Sponsor Keynote. The Rise and Rise of vCon, Thomas Howe. + SCITT and vCon AI governance for conversations, at scale. Steve Lasker.

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Firstly, thank you to STROLID for sponsoring both TADHack and TADSummit. I’m covering 2 presentations in this blog: TADSummit was where vCon got its first public exposure, as Thomas explains, its vCon’s nest. This is an interesting keynote as Thomas reviews the steps in vCon’s development since 2021. STROLID Keynote, vCons: A Proposal for an … Continue reading Sponsor Keynote. The Rise and Rise of vCon, Thomas Howe. + SCITT and vCon AI governance for conversations, at scale. Steve Lasker. →

Event Review

Conquer the world or win the customer? Matteo Gatta, Founder GenNoor, ex-CEO BICS

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I’m grateful to Matteo for being prepared to keynote at TADSummit 2024. He brings a long and storied experience to TADSummit. His world-class presentation explains an important and under-discussed aspect of CPaaS. His core messaging is focus on the customer, which I support, it’s a weakness for the industry. And local customer focus leads to … Continue reading Conquer the world or win the customer? Matteo Gatta, Founder GenNoor, ex-CEO BICS →