Tag Archives: Contact Center as a Service

TADSummit 2020 (Update)

Given all the events run by corporations, trade bodies, and professional event organizers; why should TADSummit exist in 2020? Especially given programmable telecoms / communications is no longer a hot topic. Firstly, communications is fundamental to the human condition, it’s not going away. Secondly, now it is programmable, we are only beginning to scratch the … Continue reading TADSummit 2020 (Update)

TADSummit EMEA 2019 20th Nov Afternoon Session

The afternoon of Day Two TADSummit EMEA was one long intense session focused on innovation, and a closing keynote from Simon Woodhead of Simwood focused on privacy. I kicked off the afternoon with “By The Numbers: CPaaS, UCaaS, CCaaS Landscapes and Market Sizing.” We’re entering a new phase in the democratization of telecoms. Communications is now programmable, … Continue reading TADSummit EMEA 2019 20th Nov Afternoon Session

TADSummit Asia 2019, KL, 28-29 May

In just over 2 months we have TADSummit Asia 2019 on 28-29 May in Kuala Lumpur. It covers 2 days: Tuesday 28th May: TADSummit Asia Conference Wednesday 29th May: Programmable Telecoms Masterclass Registration is open! The benefits of attending across the diversity of attendees include: If you are a CIO trying to understand what CPaaS, UCaaS, CCaaS, … Continue reading TADSummit Asia 2019, KL, 28-29 May