Tag Archives: conversational crm

TADSummit 2020 (Update)

Given all the events run by corporations, trade bodies, and professional event organizers; why should TADSummit exist in 2020? Especially given programmable telecoms / communications is no longer a hot topic. Firstly, communications is fundamental to the human condition, it’s not going away. Secondly, now it is programmable, we are only beginning to scratch the … Continue reading TADSummit 2020 (Update)

Announcing TADSummit 2017

We’ve launched the TADSummit 2017 website, and registration is now open! TADSummit remains, since its inception in 2013, the place for practitioners across multiple industries to come together and share their experience-based thought leadership in telecom app development (Programmable Telecoms). Telecoms is now programmable; whether its over public / private / enterprise networks or the … Continue reading Announcing TADSummit 2017

Stream 4: Contextual Comms, Conversational CRM, BOTs

Stream 4, Contextual Comms, Conversational CRM, BOTs, reviews the practical impact of the changes happening to communications. Messaging and IP Communications as a Platform providers are diversifying the options for communications, and how businesses communicate with their customers. We are only at the early stages of this change, however, multi-channel communications, session management, automation (BOTs) … Continue reading Stream 4: Contextual Comms, Conversational CRM, BOTs

First Look at the TADSummit Agenda

Since the inception of TADSummit 3 years ago it leads the industry’s thinking on the business and strategy of making and saving money from telecom application development. It has become the industry’s main event focused on service innovation. We anticipate over 250 registrations in 2016. You can download the draft TADSummit Agenda here. A big thank you … Continue reading First Look at the TADSummit Agenda