Tag Archives: KPI

Podcast 73: Truth in AI, Strolid, Papa in a Box

Podcast Directory We start with news that Ken Heron is now the CMO of Strolid. Ken has been part of TADSummit for many years, sharing innovations in chatbots, conversation intelligence, and AI. Similarly, Strolid has sponsored TADHack and TADSummit over the years. I’m really proud Ken has joined the Strolid tribe. They’re going to redefine … Continue reading Podcast 73: Truth in AI, Strolid, Papa in a Box

How Not To Build a Chatbot, Muzzamel Mazidee

Video and Slides Outline: How Not to Build a Chatbot Muzzamel Mazidee, Director of Partnerships UIB We try to understand, from the consumer’s perspective, why chatbots fail to deliver a good experience and what thought processes need to be considered when venturing into such deployments. Presentation Review You can ask Mel questions in the comments … Continue reading How Not To Build a Chatbot, Muzzamel Mazidee

Day One Work Stream Review

In bringing so many innovators together in one place, it would be a great shame to not get them sharing experiences and working on solving specific problems facing the industry. So we put into the agenda 6 work streams, the 3 on Day One covered: Work Stream 1. Go-to-market recommendations for Enterprise Services. Go-to-market remains a … Continue reading Day One Work Stream Review