In this blog we focus on the presentations given on Conversation Intelligence at TADSummit Asia 2021 through May. Thank you to Neeraj Choudhary, Symbl.ai; Muzzamel Mazidee, UIB; Elayne Ruane, LERO Centre; Dr. Shona D’Arcy, CEO Kids Speech Labs; Ruwan Dissanayaka and Thushara Rankothge, Extrogene Software for all your excellent contributions. Here are the presentations, and … Continue reading A Slice of TADSummit: Conversation Intelligence
Thank you to everyone who took part in TADSummit Asia 2021. Over the weekend we wrapped up the thought-leadership event in programmable communications, founded in 2013. The agenda enables you to see all the presentation videos, slides, outlines, reviews, and Q&A from the event. Its world-class thought-leadership from the people working at the bleeding-edge of … Continue reading Phew! That’s a Wrap for TADSummit Asia 2021
“Wait a minute,” I hear you say. “Where’s Friday’s installment of TADSummit Asia?” Like all good things, or like buses, we’re going to have to wait until next week when potentially 7 presentations will come along at once 🙂 The full TADSummit Asia 2021 agenda is here. Week 3 delivered, with presentations you’ll not hear … Continue reading Weekend Insights from Week 3 of TADSummit Asia 2021
Video and Slides Outline: How Not to Build a Chatbot Muzzamel Mazidee, Director of Partnerships UIB We try to understand, from the consumer’s perspective, why chatbots fail to deliver a good experience and what thought processes need to be considered when venturing into such deployments. Presentation Review You can ask Mel questions in the comments … Continue reading How Not To Build a Chatbot, Muzzamel Mazidee
Sponsored by TADSummit is the event for programmable communications, since 2013. All presentations below were given during the month of May 2021. Click on a presentation of interest in the TL;DR agenda to see the outline of that session, and then click on the > Link to slides, video, summary and Q&A < to go … Continue reading TADSummit Asia 2021 Agenda
How chatbots enhance customer engagement and customer communication by Jay Shah 1) Introduction Brief introduction of &How Intelligence Current market situation Market is changing rapidly in real-time, tectonic shifts happening in the world How COVID-19 has helped to fuel the usage for chatbot technology The technology ranges from ‘text chatbot’ to ‘virtual assistant’, with ‘virtual … Continue reading How chatbots enhance customer engagement and customer communication by Jay Shah