The Labor Shortage Is Rewiring Call Centers, Shai Berger

Video and Slides Outline The Labor Shortage Is Rewiring Call Centers Shai Berger, CEO Fonolo When you run a call center, agent labor is 80% of your operating cost. So if wages go up, it’s a big deal. Call centers throughout the US are facing exactly this situation right now as part of what is … Continue reading The Labor Shortage Is Rewiring Call Centers, Shai Berger

SentryPeer, A distributed list of bad IP addresses and phone numbers collected via a SIP Honeypot.

Video and Slides Outline SentryPeer, A distributed list of bad IP addresses and phone numbers collected via a SIP Honeypot. Gavin Henry, CIO at TelcoSwitch and SureVoIP Founder. What is SentryPeer? A distributed list of bad IP addresses and phone numbers collected via a SIP Honeypot. Why is it different? Technology Description Results so far … Continue reading SentryPeer, A distributed list of bad IP addresses and phone numbers collected via a SIP Honeypot.

Open Source Telecom Survey 2021 Results & Discussion, Alan Quayle

Slides Videos To make it easier to get to the content you want I’ve created a number of videos, rather than one long video. Click on the video content you want to view from the list below. Recapitulation of 2019 and 2020 Survey Results 2021 General Survey Results Project Survey: Asterisk Project Survey: OpenSIPS Project … Continue reading Open Source Telecom Survey 2021 Results & Discussion, Alan Quayle

Weekend Insights from Week 1 of TADSummit EMEA Americas 2021

TADSummit is in its 9th year, beginning in 2013 on 21-22 November in Bangkok. Our focus remains programmable communications, and our policy still highlights no BS. In reviewing the agenda from 2013 it’s amazing how far some parts of the industry have developed. Doing telecoms in a web way has lept ahead, creating new markets … Continue reading Weekend Insights from Week 1 of TADSummit EMEA Americas 2021

ayoba: a case-study of an operator-led OTT initiative, Yusuf Kaka and Eero Tarjanne

Video and Slides Outline ayoba: a case-study of an operator-led OTT initiative Yusuf Kaka, Head of Technology, ayoba. Eero Tarjanne, Head of Business and Ecosystem Development, ayoba. It’s not inside, it’s onnnn top: (telcos can do telco.) Proximity matters: (how far away is enough to avoid being sucked into the engine?) Who’s got the most data? … Continue reading ayoba: a case-study of an operator-led OTT initiative, Yusuf Kaka and Eero Tarjanne

APIBAN: Protecting you from unwanted SIP traffic, Fred Posner

Video and Slides Outline APIBAN: Protecting you from unwanted SIP traffic Fred Posner, Senior VoIP Engineer, VoIP Consultant, LOD Communications APIBAN helps identify known bad actors before they attack your system Simple API queries / JSON responses Open Source client to automatically integrate into iptables Free (as in beer) service from LOD.com Review Thank you Fred for … Continue reading APIBAN: Protecting you from unwanted SIP traffic, Fred Posner

Data isn’t just valuable, it’s going to save the planet! Miles Cheetham

Video and Slides Outline Keynote: Data isn’t just valuable, it’s going to save the planet! Miles Cheetham, Co-Chair Open Energy Steering Group, developing standards-based marketplaces for environmental & financial data. How Open Banking proved how we could share data securely at scale (and we’ve now realised that it’s one use case of many) Open Energy showed … Continue reading Data isn’t just valuable, it’s going to save the planet! Miles Cheetham

How to architect your WebRTC application, Alberto González and Arin Sime

Video and Slides Outline How to architect your WebRTC application Alberto González, CTO WebRTC.Ventures, & Arin Sime, CEO/Founder at WebRTC.ventures and AgilityFeat. There is no “one size fits all” application architecture for live video applications using WebRTC. The options vary widely based on your use case and choices between commercial and open-source options for back end … Continue reading How to architect your WebRTC application, Alberto González and Arin Sime

Is Mobile Identity still an opportunity for telcos? Jesus Cruz Manjavacas, PLAY

Video and Slides Session Outline Is Mobile Identity still an opportunity for telcos? Jesus Cruz Manjavacas, VAS Development Expert at PLAY What indeed is Mobile Identity? Which are the security threats and benefits for users and service providers that Mobile Identity could bring? The talk will give you a different view about this topic, from … Continue reading Is Mobile Identity still an opportunity for telcos? Jesus Cruz Manjavacas, PLAY

Welcome and Programmable Communications Review

Slides and Videos Welcome Landscape, Market Sizing and Growth Trends and Strategy 2020 and 2021 Review Outline Programmable Communications Review Alan Quayle, independent consultant, founder TADSummit & TADHack Welcome to TADSummit EMEA Americas – how it works. Landscape, Market Sizing, and Growth Trends and Strategy 2021 Review: prolonged pandemic, impressive valuations, and crazy consolidation Review … Continue reading Welcome and Programmable Communications Review

Learn, Share, Code, Create!