Holly buys A2P SMS for her clients, brands, she’s a Campaign Service Provider. She’s likely the largest individual brand aggregator in the market. This gives Holly unmatched insight on the challenges and needs of brands. Holly refers the to SMS ecosystem as ancient, which is in some ways unfortunately true. Yet its continued success is … Continue reading Understanding the Brands and their Messaging Needs Holly ‘The SMS Queen’ Depies →
Podcast Directory Lonely Bot by Mike Cairns powered by SignalWire. Utilize AI and LLM’s with SignalWire’s technology to curb loneliness. Have a trusted friend to talk with, and automatically reach out to family when Lonely Bot notices you need a human touch. Mike is a TADHack regular here are some other his other hacks over the … Continue reading Podcast 55: TADSummit Innovators, Lonely Bot, Mike Cairns →
Podcast Directory Johnny’s Linkedin post about Tyntec ensured April started with a bang. For over one decade, and since the beginning of the TADSummit Podcast, Johnny’s been trying to sell Tyntec. The document below shows Twilio and tyntec have entered into a partnership. In this podcast you’ll see Johnny is in a party mood, stirring … Continue reading Podcast 48: Truth in Telecoms, tyntec Frenzy →
Skype 1 – 0 Robocalls: How TeleSign helped Skype “Score” against fraudulent callers. Abhijeet Singh, Senior Product Manager, TeleSign Here are a couple of excellent introductions to Telesign from previous TADSummits: At TADSummit Americas 2019, a keynote from Pierre Demarche, VP Product and Marketing, TeleSign on Identity, Authentication, and Programmable Telecoms. At TADSummit Asia 2020, … Continue reading Skype 1 – 0 Robocalls: How TeleSign helped Skype “Score” against fraudulent callers, Abhijeet Singh →
Fighting Fraud and Delivering Frictionless Customer Experience in the Contact Centre, Abhinav Anand, Chief Product Officer at Smartnumbers. Abhinav provides an excellent quantified review of the role Smartnumbers plays in call center fraud and authentication. For inbound calls they are in the signalling path and use over 200 parameters in their machine learning model. Gathering data … Continue reading Fighting Fraud and Delivering Frictionless Customer Experience in the Contact Centre, Abhinav Anand →
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