Tag Archives: cpaas

TADSummit’s Insights Part 1

This article shares some of the important and unique insights generated through TADSummit 2024. Insights you’ll not read anywhere else on where telecom innovation is going, and how voice AI is rapidly evolving and how to keep up. Compare our numbers to other telecom events and organizations. TADSummit is the most viewed resource in Telecoms. … Continue reading TADSummit’s Insights Part 1

TADSummit and TADHack’s Secret Sauce: Truth and Integrity.

This article focuses on TADSummit and TADHack’s secret sauce, honesty and integrity, and why it should matter to everyone in the industry. Part 2 will focus on all the unique and world class insights shared at TADSummit 2024. The beginning TADSummit began in 2013, bringing together innovators in programmable telecoms. We recently had Raj Sunder founder and CEO … Continue reading TADSummit and TADHack’s Secret Sauce: Truth and Integrity.

Vida Voice AI Lyle Pratt, Vida io Founder & CEO

I’ve known Lyle Pratt since he founded BetterVoice in 2010, and was then acquired by Inteliquent (wholesale voice services) in 2016. Lyle was part of Inteliquent / Voyant, which was acquired in 2021 by Sinch. Lyle then left to build Vida as LLMs (Large Language Model) were getting interesting in automating some business functions. Through … Continue reading Vida Voice AI Lyle Pratt, Vida io Founder & CEO

Understanding the Brands and their Messaging Needs Holly ‘The SMS Queen’ Depies

Holly buys A2P SMS for her clients, brands, she’s a Campaign Service Provider. She’s likely the largest individual brand aggregator in the market. This gives Holly unmatched insight on the challenges and needs of brands. Holly refers the to SMS ecosystem as ancient, which is in some ways unfortunately true. Yet its continued success is … Continue reading Understanding the Brands and their Messaging Needs Holly ‘The SMS Queen’ Depies

Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation

Caller ID Reputation provides visibility into how an enterprise’s calls are received by its customers. That is normal, flagged (e.g. scam likely) and blocked. These labels are consumer protection related. About 33% of a businesses calls are impacted by adverse labeling from the analytics engines (AE). There is also the flip side of spoofing and … Continue reading Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation

Podcast 96: TADSummit Innovators. Igor Boshoer, Clerk Chat

Clerk Chat founded by Alexander Haque, Igor Boshoer, and Will Chertoff, raised $7M in seed funding last month (October). Led by Race Capital with participation from HF0, Mento VC, and Altair VC. They enable AI agents across messaging channels that work on behalf of their customers’ businesses for support, sales and marketing. As you’ll understand, they’re creating an interesting category, … Continue reading Podcast 96: TADSummit Innovators. Igor Boshoer, Clerk Chat

Podcast 95: Truth in Telecoms, It takes a village to raise AIT, Muhammad Wahab Sultan

Podcast Directory I’ve been kept busy with TADHack and TADSummit through October, so we’ve had a break from the podcasts. But we’re getting back into them and today we are talking with Muhammad Wahab Sultan (Wahab). He’s a great supporter for the work we’re doing in helping the industry understand the reality of CPaaS. Wahab … Continue reading Podcast 95: Truth in Telecoms, It takes a village to raise AIT, Muhammad Wahab Sultan

Conquer the world or win the customer? Matteo Gatta, Founder GenNoor, ex-CEO BICS

I’m grateful to Matteo for being prepared to keynote at TADSummit 2024. He brings a long and storied experience to TADSummit. His world-class presentation explains an important and under-discussed aspect of CPaaS. His core messaging is focus on the customer, which I support, it’s a weakness for the industry. And local customer focus leads to … Continue reading Conquer the world or win the customer? Matteo Gatta, Founder GenNoor, ex-CEO BICS

The 20+ year Governance and Certification Gap in A2P SMS When is it Going to End? Daniel Gill, Augnet

TADSummit is the thought-leadership event in programmable communications / telecoms for over ten years. We deliver the truth, no BS. Truth you can build your business on. We’re able to do that because many of our presenters are small and medium businesses. If they are wrong, their business ceases to exist. I’ve noticed a movement in … Continue reading The 20+ year Governance and Certification Gap in A2P SMS When is it Going to End? Daniel Gill, Augnet

Podcast 94: Truth in Telecoms, What to do about AIT, Kevin Graham and Daniel Gill

Podcast Directory In Podcast 93 we reviewed AIT (Artificially Inflated Traffic) from an independent perspective. Feedback was complementary on the openness, depth, breadth, and forward looking discussion on the threat that is AIT to the whole ecosystem. We reviewed the ecosystem, the responsibilities, what can and can not be done to enable compliance. A common … Continue reading Podcast 94: Truth in Telecoms, What to do about AIT, Kevin Graham and Daniel Gill