Tag Archives: Luca Pradovera

Stream 4: Contextual Comms, Conversational CRM, BOTs

Stream 4, Contextual Comms, Conversational CRM, BOTs, reviews the practical impact of the changes happening to communications. Messaging and IP Communications as a Platform providers are diversifying the options for communications, and how businesses communicate with their customers. We are only at the early stages of this change, however, multi-channel communications, session management, automation (BOTs) … Continue reading Stream 4: Contextual Comms, Conversational CRM, BOTs

Day One Work Stream Review

In bringing so many innovators together in one place, it would be a great shame to not get them sharing experiences and working on solving specific problems facing the industry. So we put into the agenda 6 work streams, the 3 on Day One covered: Work Stream 1. Go-to-market recommendations for Enterprise Services. Go-to-market remains a … Continue reading Day One Work Stream Review