TADSummit EMEA Americas 2021 Agenda

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TADSummit is the event for programmable communications since 2013. All presentations, workshops, and panel discussions will be given during the month of November 2021. Click on a session of interest in the TL;DR agenda to see its outline. We’ll add in the live session timings through October.

We’re going to be virtual again (prolonged pandemic) with a mixture of live and pre-recorded sessions. We plan on 7th and 8th Dec being the core of the live sessions running from 3-5PM CET / 9-11 ET, for keynotes and hot topics so we can gather in real time. Around that we will have live workshops and pre-recorded sessions.

TL;DR (Too Long; Didn’t Read) Version of Agenda

Welcome

Programmable Communications Review

Alan Quayle, independent consultant, founder TADSummit & TADHack

  • Welcome to TADSummit EMEA Americas – how it works.
  • Landscape, Market Sizing, and Growth
  • Trends and Strategy
  • 2021 Review: prolonged pandemic, impressive valuations, and crazy consolidation

Keynotes

The ‘Alan thinks this topic is important‘ Keynote: Data isn’t just valuable, it’s going to save the planet!

Miles Cheetham, Co-Chair Open Energy Steering Group, developing standards-based marketplaces for environmental & financial data.

  • How Open Banking proved how we could share data securely at scale (and we’ve now realised that it’s one use case of many)
  • Open Energy showed how the approach and infrastructure is transferable to other sectors (and that interoperability across sectors is possible)
  • What else is possible? (when you start thinking about what you can do with data, you realise the wealth of use cases and problems you can solve)
  • How data will lead us to better decisions (informing corporate and consumer behaviour, investments/use of capital etc.)
  • What we need to do to make this real? (what government, treasuries, regulators and industry need to do)

The Challenges and Opportunities of merging UCaaS and CCaaS.

Presented on 7th December live session 3PM CET-5PM CET

João Camarate, CTO Broadvoice and GoContact.

  • Broadvoice has bought GoContact. João, the founder / CTO of GoContact and a TADSummit regular, will become the CTO for both companies which will continue to operate as separate brands.
  • Analysis of the current landscape in the shared UCaaS/CCaaS space – players and product strategies.
  • Summary of recent M&A activity.
  • Breaking down the market into “personas” – each product has its target
  • My thoughts on the recent consolidation and what trends are now emerging.
  • Some challenges that lie ahead – what opportunities might arise for the disruption of Telecoms.

Radisys Keynote

Presented on 7th December live session 3PM CET-5PM CET

AWA Keynote

Presented on 8th December live session 3PM CET-5PM CET

Marten Schoenherr, CEO and Founder, AWA Network

STROLID, a sales process optimization and modern communication service company.

Presented on 8th December live session 3PM CET-5PM CET

Thomas Howe, CTO STROLID

Applications

A multi sided marketplace platform for telco enabled products

Werner Eriksen, CTO WorkingGroupTwo

Why has there been so much more innovation in the web- and mobile than other industries? One reason is that the internet and the two major mobile platforms have been great at enabling third party developers to build a wide range of products, as well as offering a great distribution channel towards end-users.

We believe this multi sided marketplace approach is the next step for the telecom industry as well. WGTWO has created a programmable mobile core network, built as a platform, API’ed and delivered as-a-service, along with marketplaces where operators, developers and end-users interact.

This enables 3rd party developers to create great products that people love – helping operators to start using and redistributing these products – and allowing subscribers to find, add, and manage extra products on top of their price plans.Making this a reality is not straightforward.

Let us share our journey, where we started – where we are right now – and the direction we are heading.

Is Mobile Identity, still an opportunity for telcos?

Jesus Cruz Manjavacas, VAS Development Expert at PLAY

  • What indeed is Mobile Identity?
  • Which are the security threads and benefits for users and service providers that Mobile Identity could bring?
  • The talk will give you a different view about this topic, from a mobile operator perspective. I will show you some production usec ases currently used in our Play Identity GW, ending up by talking about which are the main challenges telcos have to still try to succeed, and how to monetize it.

How to architect your WebRTC application

Alberto González, CTO WebRTC.Ventures, & Arin Sime, CEO/Founder at WebRTC.ventures and AgilityFeat

  • There is no “one size fits all” application architecture for live video applications using WebRTC.
  • The options vary widely based on your use case and choices between commercial and open-source options for back end services.
  • In this presentation, we will discuss typical use cases and architectural considerations based on our experiences working with a wide range of clients.

Introducing a Mobile Network’s Value-Added Platforms Ecosystem for providing enriched services by gathering real-time location information under any generation of radio access networks

Fernando Mendioroz, CTO at PAiC Business Development

  • Network-centric User Equipment location gathering through the control plane via SS7 or Diameter procedures according to 3GPP/LTE/5G.
  • Device-Centric User Equipment location gathering through the user plane via Secure User Plane Location (SUPL) according to OMA.
  • Interconnect the Geolocation Ecosystem including PAiC Extended platforms, i.e.: GMLC/SLP, SMSC, USSD Gateway, Service Delivery Platform (SDP), Diameter-Routing-Agent (DRA), Extended-Signaling-Gateway (ESG), SUPL Enabled Terminal (SET) emulator.
  • Provide Geolocation as a Service to 3rd Party web service developers with no Telco knowledge/expertise.
  • Location reports based on geofencing, motion events, periodic events/timeouts, user equipment availability, emergency calls, etc.
  • Use cases:
    • e-Health: Covid-19 patients tracking, iWatch cardio activity alarm (2015 TADHack Chicago winner)
    • Emergency services (2017 TADHack Global winners)
    • Security services
    • Lawful interception
    • IoT tracking either for LTE-M and NB-IoT
    • Fleet/Workforce/Asset Management
    • Road Traffic Control & Planning
    • Mobile marketing/sales based on proximity
    • Mobile banking fraud prevention based on location
    • Environmental warnings
    • Agriculture applications (detailed maps of crops, pest affected areas, under-irrigated zones, mapping of weeds, yield, and soil variation, etc.)
    • Court restraining policing
  • Next steps: 5G location through HTTP2, E-SMLC implementation.

Cloud native TELCO with Digital experience

Grzegorz Sikora, Business Development at OVOO

End to end encryption for real time video: is it real? Do you need it?

Jose Maria Recio, Hands-on CTO, Co-Founder, Bus Dev

  • End to end encryption means different things to different people, cutting through he haze.
  • Why would you need it?
  • Current technology landscape, what can we expect?
  • What would you need to do to make it work for you?

Intermediate Reflections on a Telco’s journey towards programmable communications

Sebastian Schumann, Driving programmable communications for Deutsche Telekom

  • Challenges and opportunities for carriers from a wholesale perspective
  • The recurring question of our “right to play”
  • How to start? Partnerships, features, integration, learnings

Customer Communications

The Labor Shortage Is Rewiring Call Centers

Shai Berger, CEO Fonolo

  • When you run a call center, agent labor is 80% of your operating cost. So if wages go up, it’s a big deal.
  • Call centers throughout the US are facing exactly this situation right now as part of what is now widely acknowledged as an historic labor shortage. The phenomenon even has its own catch phrase: “The great resignation”.
  • The reasons behind it are still under debate, but businesses are already adjusting. In contact centers, there is a renewed focus on agent retention and recruiting.
  • Projects that previously were not economical now make sense. Bottom line – it’s a good a time to be selling technology solutions to contact center.

Open Source

APIBAN: Protecting you from unwanted SIP traffic

Fred Posner, Senior VoIP Engineer, VoIP Consultant, LOD Communications

  • APIBAN helps identify known bad actors before they attack your system
  • Simple API queries / JSON responses
  • Open Source client to automatically integrate into iptables
  • Free (as in beer) service from LOD.com

SentryPeer, A distributed list of bad IP addresses and phone numbers collected via a SIP Honeypot.

Gavin Henry, CIO at TelcoSwitch and SureVoIP Founder.

A distributed list of bad IP addresses and phone numbers collected via a SIP Honeypot. <more coming soon>

Open Source Telecom Survey 2021 Results & Discussion

Alan Quayle, Independent Consultant in Programmable Communications

  • This is our 3rd year of the survey, thank you for your continued support.
    • We received 114 responses to the general survey, +163 project survey responses giving a total of 277 received.
  • The general survey covered: Security, Serverless, STIR/SHAKEN, barriers and benefits of OSS, telcos and OSS, Training, IoT, and general geographic / category info.
  • Training: An interesting dichotomy is where people do not expect to pay for training when investigating a project but will pay when the project is part of their business.
    • MOOC.org pricing is interesting. It’s free if you just want to learn, if you want the training recognized, then there’s a fee. This enables people to investigate for free, and then if they require support, the training needs to be verified. This avoids training through support.
  • Open Source telecom software is part of a suite of open source projects used.
    • Perhaps we should investigate dominant architectures?
  • Companies that use open source make a long-term commitment to building an organization that understands open source, and is committed to owning the product, its roadmap, and the customer experience.
    • Companies successful with open source do not happen overnight, they are built over years.
  • Documentation, documentation, documentation
    • Check out Twilio – but we need to find a way to help solve this industry-wide issue.
  • Recommendations on what we need to do as an industry.

TADHack Global Review

Symbl.ai

Deva DeDios, Developer Marketing Manager at Symbl.ai

  • Review of Symbl.ai hacks
  • What we learned at TADHack Global

jambonz

Dave Horton, Creator of drachtio.org, the open source framework for SIP Server applications

  • Review of jambonz hacks
  • What we learned at TADHack Global
  • jambonz update and status review

Subspace

William King, CTO and Co-Founder, Subspace

  • Review of Subspace’s hacks
  • What we learned at TADHack Global
  • Subspace update and status review

AWA Network

Marten Schoenherr, CEO and Founder, AWA Network

  • Review of Telnyx hacks
  • What we learned at TADHack Global
  • AWA Network update and status review

Telnyx

Michael Palermo, Head of Developer Relations, Telnyx

  • Review of Telnyx hacks
  • What we learned at TADHack Global

Review and from around the world, local hacks of significance

Alan Quayle, Founder TADHack and TADSummit

  • By the numbers – quantifying what we achieved
  • Around the world with a focus on Sri Lanka, South Africa, and Colombia
  • Showcasing some of my favorites
  • Plans for 2022

Workshops

Project Fonos: Voice assistant built for the web

Pedro Sanders, Project Leader, Telecom Hacker, Fonoster Inc

In this talk, I will introduce one of the most exciting use-cases of Project Fonos — voice bots. I will cover the benefits of using PF for voice apps, which includes:

  • Talking to the voice assistant on the web or a regular phone
  • Transferring the call to a human operator when needed
  • Integrating with any speech solution available on the market
  • Connecting to any conversational engine