Tag Archives: UIB

A Slice of TADSummit: Conversation Intelligence

In this blog we focus on the presentations given on Conversation Intelligence at TADSummit Asia 2021 through May. Thank you to Neeraj Choudhary, Symbl.ai; Muzzamel Mazidee, UIB; Elayne Ruane, LERO Centre; Dr. Shona D’Arcy, CEO Kids Speech Labs; Ruwan Dissanayaka and Thushara Rankothge, Extrogene Software for all your excellent contributions. Here are the presentations, and … Continue reading A Slice of TADSummit: Conversation Intelligence

Phew! That’s a Wrap for TADSummit Asia 2021

Thank you to everyone who took part in TADSummit Asia 2021. Over the weekend we wrapped up the thought-leadership event in programmable communications, founded in 2013. The agenda enables you to see all the presentation videos, slides, outlines, reviews, and Q&A from the event. Its world-class thought-leadership from the people working at the bleeding-edge of … Continue reading Phew! That’s a Wrap for TADSummit Asia 2021

Weekend Insights from Week 3 of TADSummit Asia 2021

“Wait a minute,” I hear you say. “Where’s Friday’s installment of TADSummit Asia?” Like all good things, or like buses, we’re going to have to wait until next week when potentially 7 presentations will come along at once 🙂 The full TADSummit Asia 2021 agenda is here. Week 3 delivered, with presentations you’ll not hear … Continue reading Weekend Insights from Week 3 of TADSummit Asia 2021

How Not To Build a Chatbot, Muzzamel Mazidee

Video and Slides Outline: How Not to Build a Chatbot Muzzamel Mazidee, Director of Partnerships UIB We try to understand, from the consumer’s perspective, why chatbots fail to deliver a good experience and what thought processes need to be considered when venturing into such deployments. Presentation Review You can ask Mel questions in the comments … Continue reading How Not To Build a Chatbot, Muzzamel Mazidee

TADSummit Asia 2021 Agenda

Sponsored by TADSummit is the event for programmable communications, since 2013. All presentations below were given during the month of May 2021. Click on a presentation of interest in the TL;DR agenda to see the outline of that session, and then click on the > Link to slides, video, summary and Q&A < to go … Continue reading TADSummit Asia 2021 Agenda

How chatbots enhance customer engagement and customer communication by Jay Shah

How chatbots enhance customer engagement and customer communication by Jay Shah 1) Introduction Brief introduction of &How Intelligence Current market situation Market is changing rapidly in real-time, tectonic shifts happening in the world How COVID-19 has helped to fuel the usage for chatbot technology The technology ranges from ‘text chatbot’ to ‘virtual assistant’, with ‘virtual … Continue reading How chatbots enhance customer engagement and customer communication by Jay Shah