Category Archives: Event Review

Event Review

Cloud Native Function for 5G success, Grzegorz Sikora, OVOO

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Cloud Native Function for 5G success, Grzegorz Sikora, Rafal Mysliwiec, and Pawel Kulpa,  OVOO OVOO’s focus is the migration of telco apps to cloud native. They bring deep open source expertise.  Jesus Cruz Manjavacas, VAS Development Expert at PLAY mentioned this expertise in his presentation on Programmable Telecoms inside a Telco. Greg provided an introduction to OVOO … Continue reading Cloud Native Function for 5G success, Grzegorz Sikora, OVOO →

Event Review

Fighting Fraud and Delivering Frictionless Customer Experience in the Contact Centre, Abhinav Anand

4 Comments

Fighting Fraud and Delivering Frictionless Customer Experience in the Contact Centre, Abhinav Anand, Chief Product Officer at Smartnumbers. Abhinav provides an excellent quantified review of the role Smartnumbers plays in call center fraud and authentication. For inbound calls they are in the signalling path and use over 200 parameters in their machine learning model. Gathering data … Continue reading Fighting Fraud and Delivering Frictionless Customer Experience in the Contact Centre, Abhinav Anand →

Event Review

Adventures in Real-Time Communications in the Cloud, Manuel Pombo, GoContact

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Adventures in Real-Time Communications in the Cloud, Manuel Pombo, GoContact. This is an excellent introduction to the core issues that lead carriers to have a significant legacy burden, and why change is slow. In Sebastian Schumann’s Serverless opinion, he also covers these points and more. Manuel then gives a masterclass on moving RTC workloads into the cloud. They’ve experienced VMs competing … Continue reading Adventures in Real-Time Communications in the Cloud, Manuel Pombo, GoContact →

Event Review

Open Source Telecom Software Survey 2020, Alan Quayle

Open Source Telecom Software Survey 2020, Alan Quayle, Founder TADSummit and TADHack, Independent Consultant. I’m going to start with an apology, for the length of the presentation. There’s loads of data in the survey. I was aiming for 30 mins, and failed miserably. So I divided the presentation into three: Introduction: background, objectives, the importance of … Continue reading Open Source Telecom Software Survey 2020, Alan Quayle →

Event Review

Summary of TADSummit EMEA Americas Week 2 (9-13th Nov)

This weblog summarises the presentations given during TADSummit EMEA Americas Week 2. Thank you to all the presenters and our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit possible. With a packed agenda we’ve moved to 2 sessions per day, else we’ll be running into the middle of December. We’re seeing 80-100 views per day on the TADSummit Channel, with excellent … Continue reading Summary of TADSummit EMEA Americas Week 2 (9-13th Nov) →

Event Review

Project FONOS: An open-source framework for CPaaS building Pedro Sanders, Project Leader Fonos

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Project FONOS: An open-source framework for CPaaS building Pedro Sanders, Project Leader FONOS Project FONOS is a framework for CPaaS building. It aims to help organizations of all sizes reduce time to market, protect private data, and avoid vendor lock-in. Project Fonos has been engineered to run in cloud environments such as Kubernetes and be … Continue reading Project FONOS: An open-source framework for CPaaS building Pedro Sanders, Project Leader Fonos →

Event Review

Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty)

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Marlon Bowser, CEO, HTK (data-driven CX & loyalty) The background to the interview is described below the video embed. I found the interview refreshing and insightful, it provides some great quotes such as: “Context is more important than channel.” The contextual relevance of voice, SMS, email or web chat as channels will remain for years to … Continue reading Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty) →

Event Review

Keynote: Helping Carriers Win More Enterprise Business in a post-COVID-19 World, João Camarate Silva

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Helping Carriers Win More Enterprise Business in a post-COVID-19 World, João Camarate Silva, Founder & CTO at GoContact. Another fast keynote! Well done João 🙂 Carriers are facing a significant threat in enterprise communication services from the confluence of technology, business models and rapidly changing business customer behavior due to the pandemic. This is driving … Continue reading Keynote: Helping Carriers Win More Enterprise Business in a post-COVID-19 World, João Camarate Silva →

Event Review

LivingAds®: RTC Advertising Switchboard

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LivingAds®: RTC Advertising Switchboard, David Uhalley & Brian Boyajian / Co-founders / contact@livingads.com LivingAds® is a communications platform providing advertisers with powerful tools to engage with ad viewers in real-time. Our patent pending MarTech converts static ad-reach into live in-the-moment ad-engagement. Enabling live personalized interaction between advertisers and consumers shortcuts the traditional sales funnel process; … Continue reading LivingAds®: RTC Advertising Switchboard →

Event Review

Innovator Interview: Amandine Le Pape and Matthew Hodgson, The Matrix.org Foundation and Element

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Amandine Le Pape, COO & co-founder at Element; Co-founder at The Matrix.org Foundation; and Matthew Hodgson, CEO/CTO and co-founder Element, Technical Co-founder at Matrix.org It’s always fun to catch up with Amandine and Matthew. They’ve been making the news recently with their acquisition of Gitter. I kicked off with asking about their darkest times 🙂 … Continue reading Innovator Interview: Amandine Le Pape and Matthew Hodgson, The Matrix.org Foundation and Element →