Tag Archives: cpaas

Event Review

Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation

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Caller ID Reputation provides visibility into how an enterprise’s calls are received by its customers. That is normal, flagged (e.g. scam likely) and blocked. These labels are consumer protection related. About 33% of a businesses calls are impacted by adverse labeling from the analytics engines (AE). There is also the flip side of spoofing and … Continue reading Realizing the Benefits of Business Identity for Optimal Consumer Contact. Gerry Christensen, Caller ID Reputation →

Podcast

Podcast 96: TADSummit Innovators. Igor Boshoer, Clerk Chat

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Clerk Chat founded by Alexander Haque, Igor Boshoer, and Will Chertoff, raised $7M in seed funding last month (October). Led by Race Capital with participation from HF0, Mento VC, and Altair VC. They enable AI agents across messaging channels that work on behalf of their customers’ businesses for support, sales and marketing. As you’ll understand, they’re creating an interesting category, … Continue reading Podcast 96: TADSummit Innovators. Igor Boshoer, Clerk Chat →

Podcast

Podcast 95: Truth in Telecoms, It takes a village to raise AIT, Muhammad Wahab Sultan

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Podcast Directory I’ve been kept busy with TADHack and TADSummit through October, so we’ve had a break from the podcasts. But we’re getting back into them and today we are talking with Muhammad Wahab Sultan (Wahab). He’s a great supporter for the work we’re doing in helping the industry understand the reality of CPaaS. Wahab … Continue reading Podcast 95: Truth in Telecoms, It takes a village to raise AIT, Muhammad Wahab Sultan →

Event Review

Conquer the world or win the customer? Matteo Gatta, Founder GenNoor, ex-CEO BICS

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I’m grateful to Matteo for being prepared to keynote at TADSummit 2024. He brings a long and storied experience to TADSummit. His world-class presentation explains an important and under-discussed aspect of CPaaS. His core messaging is focus on the customer, which I support, it’s a weakness for the industry. And local customer focus leads to … Continue reading Conquer the world or win the customer? Matteo Gatta, Founder GenNoor, ex-CEO BICS →

Event Review

The 20+ year Governance and Certification Gap in A2P SMS When is it Going to End? Daniel Gill, Augnet

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TADSummit is the thought-leadership event in programmable communications / telecoms for over ten years. We deliver the truth, no BS. Truth you can build your business on. We’re able to do that because many of our presenters are small and medium businesses. If they are wrong, their business ceases to exist. I’ve noticed a movement in … Continue reading The 20+ year Governance and Certification Gap in A2P SMS When is it Going to End? Daniel Gill, Augnet →

Podcast

Podcast 94: Truth in Telecoms, What to do about AIT, Kevin Graham and Daniel Gill

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Podcast Directory In Podcast 93 we reviewed AIT (Artificially Inflated Traffic) from an independent perspective. Feedback was complementary on the openness, depth, breadth, and forward looking discussion on the threat that is AIT to the whole ecosystem. We reviewed the ecosystem, the responsibilities, what can and can not be done to enable compliance. A common … Continue reading Podcast 94: Truth in Telecoms, What to do about AIT, Kevin Graham and Daniel Gill →

Podcast

Podcast 93: Truth in Telecoms, AIT, Kevin Graham and Daniel Gill

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Podcast Directory Johnny opened on the TCR sale, how the minimum bid to get into the data room is $300M. The other news item is Infobip becoming a D2C (Direct to Carrier) aggregator in the US, as T-Mobile replaced Syniverse with Infobip. I covered how in August I had 13 days with no SMS spam … Continue reading Podcast 93: Truth in Telecoms, AIT, Kevin Graham and Daniel Gill →

TADSummit Preview

TADSummit 2024: Leading Innovation in Programmable Communications

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A big thank you to Strolid and TSG Global for sponsoring TADSummit. They understand the importance of focusing on the reality of today’s diverse markets. I’m grateful to all the presenters, they know programmable communications can step up to the current challenges using their innovations.  Some of the recent content worth your time includes: TADSummit is the … Continue reading TADSummit 2024: Leading Innovation in Programmable Communications →

Podcast

Podcast 88: Truth in Telecoms, The Vis Part 2

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Podcast Directory Part 2 starts with a review of the US market, how Twilio was paid to send and receive SMS, and was only charged a small fee by the carriers. However, the carriers saw the charges Twilio was making to its customers, and used TCR (The Campaign Registry) to raise pricing to 0.5/1c per … Continue reading Podcast 88: Truth in Telecoms, The Vis Part 2 →

Podcast

Podcast 87: Truth in Telecoms, The Vis Part 1

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Podcast Directory Bait and switched into another Truth in Telecoms. Robert (The Vis) thought he was entering an industry beauty contest (really?) only to discover Johnny had an inquisition’s worth of questions. This really is a great review of the state of the industry and so many of the issues covered up by industry bodies. … Continue reading Podcast 87: Truth in Telecoms, The Vis Part 1 →