Tag Archives: rcs

Podcast

Podcast 17: Truth in Telecoms, Top 10 Predictions for Cloud Communications in 2024 from Commio

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Johnny introduces why these predictions matter and are worth your time. He also gives a preview of the next Truth in Telecoms planned for Monday 18th Dec. Lots of activity from the FCC further stifling legal A2P SMS, Twilio’s arming up to fight the activist investors, and lots more.. I don’t normally do predictions as … Continue reading Podcast 17: Truth in Telecoms, Top 10 Predictions for Cloud Communications in 2024 from Commio →

Event Review

TADSummit 2023: Enterprise and LLMs

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Programmable communications / telecoms puts the enterprise in control, we’ve seen rapid innovations over the past year. At TADSummit 2022 Karel pointed out the transformer model has changed game in LLMs, and he was proven correct through this year. BUT listening to the marketing hype is dangerous, the no BS policy ensures you avoid mistakes … Continue reading TADSummit 2023: Enterprise and LLMs →

Event Review

A Slice of TADSummit: Customer Experience

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In this series of weblogs, A Slice of TADSummit, we review some of the important themes from TADSummit EMEA Americas 2020. This slice focuses on Customer Experience. Thank you to all the presenters and our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit possible. Marlon Bowser, CEO, HTK (data-driven CX & loyalty) Marlon has been CEO of HTK for over 24 years. Before … Continue reading A Slice of TADSummit: Customer Experience →

Event Review

Innovator Interview: Daniel-Constantin Mierla, Kamailio, Asipto

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Daniel-Constantin Mierla, co-founder and core developer of the Kamailio SIP Server, co-organizer of Kamailio World, and world-renowned consultant in SIP, VoIP and WebRTC at Asipto. This was a fun review of the state of play across RTC (Real Time Communications). There’s still much work to do on open source education, and making the projects accessible … Continue reading Innovator Interview: Daniel-Constantin Mierla, Kamailio, Asipto →

Event Review

Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty)

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Marlon Bowser, CEO, HTK (data-driven CX & loyalty) The background to the interview is described below the video embed. I found the interview refreshing and insightful, it provides some great quotes such as: “Context is more important than channel.” The contextual relevance of voice, SMS, email or web chat as channels will remain for years to … Continue reading Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty) →

Event Review

The Future of Conversational Messaging Isn’t Social, It’s Digital, Paul Sweeney

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The Future of Conversational Messaging Isn’t Social, It’s Digital – Access, Control, and the Power of Permissions; Paul Sweeney, EVP Product at Webio. It’s great Paul is back to share his insights on conversational messaging. For all businesses looking at WhatsApp as a communications channel, Paul highlights the importance of joined-up thinking around the customer … Continue reading The Future of Conversational Messaging Isn’t Social, It’s Digital, Paul Sweeney →

Event Review, Telco Focused

Programmable Telecoms inside a Telco by Jesus Cruz Manjavacas

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Programmable Telecoms inside a Telco, by Jesus Cruz Manjavacas, VAS Development Expert at PLAY. Below are the video and slides, followed by my summary of the presentation. If you have any questions for Jesus ask in the comments or contact him directly. Video and Slides Slideshare is having difficulties today, here’s a direct link to Jesus’s slides. … Continue reading Programmable Telecoms inside a Telco by Jesus Cruz Manjavacas →

Announcements, TADSummit Preview

Introduction to Ovum (Pamela and Hwee Xian) at TADSummit Asia

On Friday 12th April 9AM KL time / 11AM Queensland /  Thursday 11th April 9PM ET we’re running a webinar with Pamela Clark-Dixon and Hwee-Xian Tan of Ovum. The purpose of this webinar is to introduce two of the speakers of TADSummit Asia 28-29 May in KL. You can see the TADSummit Asia agenda here. The agenda for this … Continue reading Introduction to Ovum (Pamela and Hwee Xian) at TADSummit Asia →

Announcements

TADSummit Asia 2019, KL, 28-29 May

In just over 2 months we have TADSummit Asia 2019 on 28-29 May in Kuala Lumpur. It covers 2 days: Tuesday 28th May: TADSummit Asia Conference Wednesday 29th May: Programmable Telecoms Masterclass Registration is open! The benefits of attending across the diversity of attendees include: If you are a CIO trying to understand what CPaaS, UCaaS, CCaaS, … Continue reading TADSummit Asia 2019, KL, 28-29 May →

TADSummit Preview

Powering MEA’s next-gen conversational experiences: ChatApps, RCS, and Bots

A contemplative outlook on the future of next-gen conversational experiences in the Middle East and Africa region by Cequens. The digital frontier has massively changed during the past two decades, evident with the prevalent use of the internet, mobile users and their use of social media. To date, more than half of the world’s population is … Continue reading Powering MEA’s next-gen conversational experiences: ChatApps, RCS, and Bots →