Marlon Bowser, CEO, HTK (data-driven CX & loyalty) The background to the interview is described below the video embed. I found the interview refreshing and insightful, it provides some great quotes such as: “Context is more important than channel.” The contextual relevance of voice, SMS, email or web chat as channels will remain for years to … Continue reading Innovator Interview: Marlon Bowser, CEO, HTK (data-driven CX & loyalty)→
Helping Carriers Win More Enterprise Business in a post-COVID-19 World, João Camarate Silva, Founder & CTO at GoContact. Another fast keynote! Well done João 🙂 Carriers are facing a significant threat in enterprise communication services from the confluence of technology, business models and rapidly changing business customer behavior due to the pandemic. This is driving … Continue reading Keynote: Helping Carriers Win More Enterprise Business in a post-COVID-19 World, João Camarate Silva→
LivingAds®: RTC Advertising Switchboard, David Uhalley & Brian Boyajian / Co-founders / contact@livingads.com LivingAds® is a communications platform providing advertisers with powerful tools to engage with ad viewers in real-time. Our patent pending MarTech converts static ad-reach into live in-the-moment ad-engagement. Enabling live personalized interaction between advertisers and consumers shortcuts the traditional sales funnel process; … Continue reading LivingAds®: RTC Advertising Switchboard→
Amandine Le Pape, COO & co-founder at Element; Co-founder at The Matrix.org Foundation; and Matthew Hodgson, CEO/CTO and co-founder Element, Technical Co-founder at Matrix.org It’s always fun to catch up with Amandine and Matthew. They’ve been making the news recently with their acquisition of Gitter. I kicked off with asking about their darkest times 🙂 … Continue reading Innovator Interview: Amandine Le Pape and Matthew Hodgson, The Matrix.org Foundation and Element→
CPaaS is dead, Long live CPaaS, Filipe Leitão, EMEA Solutions Engineer, 8X8. In this presentation Filipe covers: Brief history of CPaaS (Communications Platform as a Service) since VAS (Value Add Service) times. It’s not about winning the developer anymore. Or viewed another way, how everyone tries to be what Twilio was 5 years ago. Be … Continue reading CPaaS is dead, Long live CPaaS, Filipe Leitão, 8X8→
Erlend Prestgard, CEO and co-founder at Working Group Two. You can read more about the background and questions asked below the video in this weblog. Overall, this interview provides a nice introduction to WG2’s proposition, differentiation, and go-to-market. A related presentation to this interview is The challenges of creating a multi sided marketplace platform for telecom … Continue reading Innovator Interview: Erlend Prestgard, Working Group Two→
The Future of Conversational Messaging Isn’t Social, It’s Digital – Access, Control, and the Power of Permissions; Paul Sweeney, EVP Product at Webio. It’s great Paul is back to share his insights on conversational messaging. For all businesses looking at WhatsApp as a communications channel, Paul highlights the importance of joined-up thinking around the customer … Continue reading The Future of Conversational Messaging Isn’t Social, It’s Digital, Paul Sweeney→
Programmable Telecoms inside a Telco, by Jesus Cruz Manjavacas, VAS Development Expert at PLAY. Below are the video and slides, followed by my summary of the presentation. If you have any questions for Jesus ask in the comments or contact him directly. Video and Slides Slideshare is having difficulties today, here’s a direct link to Jesus’s slides. … Continue reading Programmable Telecoms inside a Telco by Jesus Cruz Manjavacas→
Innovator Interview: Simon Woodhead, CEO Simwood. You can read the background to the interview and questions asked below the embedded video. Apologies for the length of this interview, time flew-by, it was great fun and insightful. Simon’s created an impressive technology company against the ‘regulatory odds’ with Simwood. With a focus common to other TADSummit … Continue reading Innovator Interview: Simon Woodhead, CEO Simwood→
This weblog summarises the presentations given during TADSummit EMEA Americas Week 1. Thank you to all the presenters and our sponsors: Automat Berlin, GoContact, Radisys, and Sangoma for making TADSummit possible. The week kicked off with an Invited Keynote: Engaging Developers Steven Goodwin, Award-winning CTO, author, keynote speaker, and developer. I can not recommend more highly spending the time to listen to … Continue reading Summary of TADSummit EMEA Americas Week 1 (2-6th Nov)→
