Video and Slides Outline Radisys Keynote: How Programmable Digital Engagement Can Evolve Customer Experience Past Voice & Messaging Adnan Saleem, CTO – Software and Cloud Solutions, Radisys; and Al Balasco, SVP Communications Solutions, Radisys. Today’s digitally powered economy is set to take off. By leveraging the high-bandwidth, low-latency network services, operators use APIs to expose their … Continue reading Radisys Keynote: How Programmable Digital Engagement Can Evolve Customer Experience Past Voice & Messaging→
Video Outline GoContact Keynote Panel Discussion: The Challenges and Opportunities of merging UCaaS and CCaaS. João Camarate, CTO Broadvoice and GoContact. Shai Berger, CEO Fonolo Adnan Saleem, CTO Software and Cloud Solutions, Radisys Al Balasco, SVP Communications Solutions, Radisys Thomas Howe, CTO STROLID Alan Quayle, Independent Let’s get this one out of the way first, … Continue reading GoContact Keynote Panel Discussion: The Challenges and Opportunities of merging UCaaS and CCaaS.→
Video and Slides Outline The worst of enemies – let’s talk about DDoS and RTC Sandro Gauci, CEO / Senior Penetration Tester / Chief mischief officer at Enable Security Why are VoIP and WebRTC services so vulnerable to DDoS and what can we do about it? Distinguish between volumetric and application-level DoS Why volumetric/bandwidth saturation … Continue reading The worst of enemies – let’s talk about DDoS and RTC, Sandro Gauci→
A short week because of Thanksgiving here in the US. We kicked off the week with “A multi sided marketplace platform for telco enabled products” by Werner Eriksen or Working Group Two. This is a great update on the status of WG2, how they are building their multi-sided marketplace, across customers, innovators, and carriers. Werner … Continue reading Weekend Insights from Week 3 of TADSummit EMEA Americas 2021→
Videos and Slides Outline Review and from around the world, local hacks of significance Alan Quayle, Founder TADHack and TADSummit By the numbers – quantifying what we achieved Around the world with a focus on Sri Lanka, South Africa, and Colombia Showcasing some of my favorites Plans for 2022 Review Thank you to everyone who … Continue reading TADHack Review, local hacks of significance→
Video and Slides Outline A multi sided marketplace platform for telco enabled products Werner Eriksen, CTO WorkingGroupTwo Why has there been so much more innovation in the web- and mobile than other industries? One reason is that the internet and the two major mobile platforms have been great at enabling third party developers to build … Continue reading A multi sided marketplace platform for telco enabled products, Werner Eriksen→
Day One, Two and Four: Open Source Telecom Survey 2021 Results & Discussion, Alan Quayle. This is our 3rd year of the survey, thank you for your continued support. We received 114 responses to the general survey, +163 project survey responses giving a total of 277 received. Yep, that’s a lot of data, and quite … Continue reading Weekend Insights from Week 2 of TADSummit EMEA Americas 2021→
It’s been 2 years since we last met in London for TADSummit 2019. However, we do have 3 Live Sessions for TADSummit EMEA Americas 2021: 1) Workshop. Project Fonos: Voice assistant built for the web. Saturday 27 Nov @ 0900-1200 EST. Yes that’s a Saturday! Interactive fun-filled workshop runs on Saturday 27 Nov @ 0900-1200 … Continue reading The Live Sessions→
Video and Slides Outline The Labor Shortage Is Rewiring Call Centers Shai Berger, CEO Fonolo When you run a call center, agent labor is 80% of your operating cost. So if wages go up, it’s a big deal. Call centers throughout the US are facing exactly this situation right now as part of what is … Continue reading The Labor Shortage Is Rewiring Call Centers, Shai Berger→
