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How chatbots enhance customer engagement and customer communication by Jay Shah

How chatbots enhance customer engagement and customer communication by Jay Shah 1) Introduction Brief introduction of &How Intelligence Current market situation Market is changing rapidly in real-time, tectonic shifts happening in the world How COVID-19 has helped to fuel the usage for chatbot technology The technology ranges from ‘text chatbot’ to ‘virtual assistant’, with ‘virtual … Continue reading How chatbots enhance customer engagement and customer communication by Jay Shah